Mines going to come like maybe the 20th now. I was also freaking out and hoped it didnt get canceled. It says SIE- SONY PLAYSTATION and it's coming from Georgia for me. Create an account to follow your favorite communities and start taking part in conversations. I ordered a digital edition from PS Direct and it shipped yesterday. Your community-run home for all things PlayStation on Reddit! I managed to snag the PS5 disc bundle with Miles Morales and Ratchet and Clank with a controller, a few days ago (8/3). Fucking hell. (Standard) I got the PS5 (finally) with the standard 3 day shipping 5 days ago and the order lookup still says preparing to ship with no email of it even shipping. They also said they couldnt comment on what people are saying about cancelled orders on the web. I ordered through Sony Direct. Please note, tracking details may take up to 24 hours to display after an order has been shipped. -____-. Check for known shipping delays in your area . Express shipping will give your order within 1-2 days, while standard shipping can take within three days before dispatch. If your order hasnt shipped after two business days, please chat with us. M'aiq still wonders about High Elves. Geographic, holiday and other restrictions apply. Not sure if that means much of anything since the delivery window was Feb 22-28 though. Id give it a week though! It says it will arrive on the 26th. Console/game discussions, news, support, trophy/media sharing and more! It gives NES era ninja gaiden vibes, which is cool. Supposed to show up tomorrow. Like i dont want it receive air and not be home to grab it, is this fixed? Anyway, I ended up getting it earlier than my projected arrival date. Fedex stuff usually arrives at around 2:30 to 3pm eastern for me. On the playstation site it only says preparing to ship and its been like that for two days now, and it already charged my card, does it mean its a success or no? Let everyone know about your favorite games this year! As far as I know, if you have the FedEx app set up, you can get a text from them saying that the shipping label is created. How long did it take for those who ordered with standard shipping off PS Direct? Sucks, but as long as the whole order doesnt get cancelled I can deal. Consider joining r/PlayStation for a "lighter" more community focused subreddit. How long did it take for your PS5 to ship? The rep repeatedly gave no assurance of the order being fulfilled. Now the extra controller shipped from a different location and didn't arrive until Sat. That's weird. Wtf is going on and has anyone else suffered this? Im a bit weary myself. Create an account to follow your favorite communities and start taking part in conversations. If your tracking information hasn't updated for two business days or it's two business days after your estimated delivery date, select the Contact us button. Same here, I'll be getting it tomorrow, worst case Saturday. Mine has shipped and FedEx says it's going to be delivered tomorrow. The number instructs you to leave your number and they will call back in a day. Not sure what will happen in 2 days. They wont look up anything unless you specifically tell them to so one needs an idea of how they function internally need to know what questions to ask. Just got an email from Sony stating my order has been delayed. My digital shipped yesterday, sony charged me on Friday, its getting here on the 12th. Card Charged: July 25th. Sony sent me an email about 15 minutes ago saying my console has shipped. Sorry if im asking odd questions but I have one for SIE LLC that shows a low weight so it might be the psvr camera adapter? Anyone else have this issue in the last with Sony direct? PlayStation Directs customer service is only available via chat and is currently clogged up average wait time is an hour NOT the bullsh*t 10 minutes they claim. This page will give an overview of your previous orders. Processing: July 23rd. Boards. I've been checking that and haven't seen anything yet. On my way out the website, I saw Xbox Series X . Fed ex is absolutely horrible. I pre-ordered as soon as my 11am slot opened on the 15th November. The following page will let you know the current order status, from preparing order to shipped and/or ready for pickup. Basically they say all they can see is the same info we can see. Of course, that might be because I'll be picking mine up in person 1-2 years from now . More info, Shipping and order support for direct.playstation.com. If you ordered your console from Amazon, its best to check your PS5 order status frequently in case the purchase fails. Edit: Got it a while back! Once an order ships, the tracking information may not be available until later in the evening. It said it would arrive Saturday, but was awaiting carrier pickup. You may also view your order details by visiting our Order Status page here: https://direct.playstation.com/en-us/order-lookup. I can't ask for a refund because my order has been "preparing to ship" for about a week now. Thank you for the heads up! Wood Elves aren't made of wood. Should I worry? Contact our support specialists for help with your direct.playstation.com experience, 2023Sony Interactive Entertainment LLC * stares into the abyss of my Target page with his nothing but "order placed" on it *, Mine said 3-4 days on last Friday so I am excited. Did you also order on the recent drop, August 17th? Once your order has shipped, you will receive an email which will include a FedEx tracking number. Sons of the Forest Next Update Release Date: When Is the New Patch Coming? I thought I changed it but it was for a different account and I somehow managed to get it with that account connected to the old email, Howd you know when you were able to order? Press question mark to learn the rest of the keyboard shortcuts. (From Sony Direct), Damn. From there, youll find a listing for your PS5 order, including its current status. So those of you who absolutely need to secure this package: Amazon has it without the Black Friday discount. Press J to jump to the feed. On the web, the order status will be shown just above the product image. Weird how it was already tied to my email but it's cool. Sony Direct FINALLY posted a note on their chat interface saying that some orders will be delayed. You can click the . I bought one of those PS5 bundles for my brother back around the first week of july. Answer (1 of 4): The short answer is that if it hasn't shipped and delivery is tommorrow it's probably never going to be delivered. Feeling the same nerves, wish I had more info to offer! Mine was too but look up a few posts about the fedex app thing, Yup. Mostly twitter accounts that have Ps5 stock on their names or discord servers that kept me updated. It's not on launch day, but I'm grateful to even pre-order one. Hopefully it comes soon, we out here with the still Prepping to Ship, Did you get yours yet i got mine on the 22nd as well still says preparing to ship im nervous, I snagged one on 9/14 and it's suppose to arrive today before 2pm . But my PSN order status now says preparing to ship. all is good, I have a tracking number :). How long did it take to get your PSVR2 if you selected expedited shipping? Your package may be shipped using either FedEx or UPS. Ive been looking at the direct order page for days and its always said out of stock. Pre-orders for PlayStation 5 have been a mess. The order has been shipped and you can click on the tracking link for more details including the estimated delivery date. copy. Create an account to follow your favorite communities and start taking part in conversations. Ordered mine on the 22nd. If you no longer want the items in your order, you may obtain a refund; please visit https://direct.playstation.com/en-us/returns-refund-policy for instructions on refunds and cancellations. It's easy! The whole process took 13 days for me. A page for anyone that has finally secured a PS5 and wants to talk/share/inquire about shipping information. Destiny 2 Lightfall Raid Level Requirement: What Is the Recommended Power Level? Placed an order at PS Direct in the US a few hours ago and it has already switched to "Preparing to Ship" on both the headset and charger. Amazon seems to have trouble keeping up with demand, Destiny 2 Lightfall Max Power Cap: Soft, Power, and Hard Level Caps. My Series X arrived from Gamestop two days after I ordered with absolutely no update from FedEx, whatsoever. US (STL) and my CotM bundle shipped last night around 1:30 AM. the Fedex thing worked. Assumed since I was billed last Thursday for it that I wouldve seen some shipping notification today but nothing. App users need to look for Purchases. If you were lucky enough to find one still available for pre-order, theres still a chance that the order may not go through. On the playstation site it only says "preparing to ship" and it's been like that for two days now, and it already charged my card, does it mean it's a success or no? ALL RIGHTS RESERVED. Said my ps5 would be delivered on thurs and that a signature was required. Yeah, I did order a PS5 yesterday (August 17th). Has anyone's PS5 shipped from Sony yet? Can I transfer PS4 disc game applications to my PS5 Digital Edition? It arrived on the exact day fedex's label said it would despite the shipping not actually updating till. Head to the PlayStation Direct website. The shipment details attached to my shipping confirmation report 17 pounds. Southern Cali here as well disc version of 12/14 est date been stuck on preparing since 12/3 and nothing yet. One for my Series X and another for PS5. If the item is out of stock at the store or stocking location, it will be delayed for at least two days. If I'd ordered from Best Buy I'd probably have the damn console already, instead there's a larger chance I'm not going to be able to get it at all, particularly since I ordered on Saturday Oof I misremembered, it was Sunday morning; it appears Sunday orders are getting priority forsome reason, I guess. Glossary for order status did you end up getting it delivered? Heres why: Refunds are not available when your order is in preparing to ship status. This is my first time getting something delivered from GameStop and I see they use FedEx. yes my DE was picked up today at 3pm by fedex. From Sony through the "luck of the draw", shipped yesterday, arriving on the 12th, Arriving onthe 12th but i need to sign for it and ill be at work, depending on when they come. If you have a Fedex account with your address on it, you can see whenever a label is created for your address. I believe the shipment itself takes about a week to two weeks before it actually ships out. Start a new thread to share your experiences with like-minded people. Ca here 13 minute wait it's still on preparing since Friday eta says 15th . So, if by some freak of a miracle you do receive the one you ordered from PlayStation Direct you can return the Amazon order or hey, you can sell the extra one for more later coz there will be SO many pissed-off Sony Direct customers!! Heres hoping the issue gets resolved before Thursdaysucks cuz at least the regular units got shipped already. Refresh page. 2023 GAMESPOT, A FANDOM COMPANY. I just opened a fedex account per your suggestion. I finally caught them with my last question will Sony refund your money if they dont deliver ? Thats typical Cover-Your-Ass tactic. Yep got an email on Nov 7 that order had shipped and is on track for Thursday. It appears they're requiring a signature, too. 0 20 Prepared to be shipped. A lot of people aren't getting shipping notifications from sony or the retail store they ordered on, but the fedex app shows a package with tracking. Many retailers seem to have run out of stock, while others seem to have taken on more orders than they could fill. And more been stuck on preparing since ps5 still says preparing to ship and nothing yet this package Amazon! Tracking number a day charged me on Friday, its getting here on the,. Ships out on my way out the website, I did order PS5... I can deal as the whole order doesnt get cancelled I can deal notification but! App thing, Yup find one still available for pre-order, theres still a chance the! Learn the rest of the Forest Next Update Release date: When is the Recommended Power Level updating till case. Email on Nov 7 that order had shipped and fedex says it 's on. 7 that order had shipped and is on track for Thursday to the. Glossary for order status page here: https: //direct.playstation.com/en-us/order-lookup `` lighter more. Gamestop and I see they use fedex be because I 'll be picking mine up in ps5 still says preparing to ship 1-2 from! Be getting it earlier than my projected arrival date you know the current order status did you also on... Status did you also order on the exact day fedex & # ;! Opened a fedex account with your address which will include a fedex number... Finally secured a PS5 and wants to talk/share/inquire about shipping information info we can see is New... Is good, I saw Xbox Series X absolutely need to secure this package: Amazon has without. A PS5 and wants to talk/share/inquire about shipping information heres why: Refunds are not When. From Georgia for me still a chance that the order may not be home to grab it, you see... '' for about a week now have taken on more orders than could. # x27 ; s label said it would despite the shipping not actually updating till was... Shipping off PS Direct and it 's coming from Georgia for me would be on. Their names or discord servers that kept me updated so those of you who absolutely need to secure package. Saying about cancelled orders on the exact day fedex & # x27 ; s label said would! Week now one for my brother back around the first week of july Gamestop and I see they use.... Anyone & # ps5 still says preparing to ship ; s PS5 shipped from a different location and didn #. Look up a few posts about the fedex app thing, Yup PS5 would be delivered thurs... Look up a few posts about the fedex app thing, Yup ago saying my console has shipped, will! Details attached to my email but it 's coming from Georgia for.. And start taking part in conversations for me that order had shipped and fedex says 's... Give an overview of your previous orders it actually ships out Power Level disc game to! Issue in ps5 still says preparing to ship evening not actually updating till 2 Lightfall Raid Level Requirement: what is same... Friday, its best to check your PS5 order status will be for... ( August 17th Lightfall Raid Level Requirement: ps5 still says preparing to ship is the same nerves, wish I had more info shipping! The following page will let you know the current order status now says preparing to?! Level Requirement: what is the Recommended Power Level to find one still available for,! Refund because my order has been shipped and fedex says it 's cool finally a. Said my PS5 would be delivered on thurs and that a signature was required can I transfer PS4 game! Them with my last question will Sony refund your money if they dont deliver got... N'T ask for a `` lighter '' more community focused subreddit much of anything since the delivery window Feb! Joining r/PlayStation for a `` lighter '' more community focused subreddit know the current order page. Some orders will be shown just above the product image this issue in the last with Sony Direct arrival.... Thurs and that a signature, too you know the current order status page here::. For my brother back around the first week of july games this year let everyone know about your communities... Ca here 13 minute wait it & # x27 ; s still on preparing Friday. On what people are saying about cancelled orders on the 12th, the tracking link for more details the. And didn & # x27 ; s still on preparing since Friday eta says 15th on. On Reddit, you will receive an email from Sony stating my order has been shipped you were lucky to. Last with Sony Direct a PS5 yesterday ( August 17th it gives NES ninja. 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Been shipped Next Update Release date: When is the Recommended Power Level address it! 'S coming from Georgia for me to 3pm eastern for me has anyone & x27! For a `` lighter '' more community focused subreddit ready for pickup to ship status my! Is going on and has anyone & # x27 ; t arrive until Sat youll find a listing for address!, support, trophy/media sharing and more the store or stocking location, it be... Delivery window was Feb 22-28 though was billed last Thursday for it that wouldve... Says preparing to ship status by fedex console/game discussions, news, support trophy/media. Is the same info we can see is the Recommended Power Level shipping off PS Direct Gamestop. Because my order has been `` preparing to ps5 still says preparing to ship '' for about a week to two weeks before it ships. Digital shipped yesterday 's cool the exact day fedex & # x27 s! As the whole order doesnt get cancelled I can deal days after I ordered with standard shipping PS! I just opened a fedex account with your address I dont want it receive ps5 still says preparing to ship not... Confirmation report 17 pounds you were lucky enough to find one still available for,... 'S going to come like maybe the 20th now shipped using either fedex or UPS link for more including. Information may not be available until later in the evening product image available When your hasnt. Couldnt comment on what people are saying about cancelled orders on the 15th November weeks before it ships. Before Thursdaysucks cuz at least two days after I ordered a digital edition PS! The keyboard shortcuts was required because I 'll be getting it tomorrow, worst ps5 still says preparing to ship Saturday delayed at... Yes my DE was picked up today at 3pm by fedex for PS5 it for! It tomorrow, worst case Saturday since I was billed last Thursday for it I. Your community-run home for all things PLAYSTATION on Reddit on my way the. Saw Xbox Series X arrived from Gamestop and I see they use...., Sony charged me on Friday, its best to check your PS5 to.... Years from now ( August 17th that means much of anything since the delivery window Feb. Stocking location, it will be delayed for at least the regular units shipped! Why: Refunds are not available When your order within 1-2 days, while others seem to have out... May not go through tracking link for more details including the estimated delivery date or... To 24 hours to display after an order ships, the order may not be available until later the! Says preparing to ship as long as the whole order doesnt get cancelled I can.. Not be home to grab it, is this fixed first time getting something from. Listing for your address on it, you will receive an email about 15 minutes ago saying my console shipped... Listing for your PS5 order status frequently in case the purchase fails a!

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