Tell us about your experience. This question is an excellent opportunity to discuss how you are involved in your community and that you commit time to help others. We do not claim our questions will be asked in any interview you may have. Answer: This question is testing your knowledge of compliance and how youd react to the situation. Before your interview, you should have an idea of what the dress code or uniform looks like at :company. Many family restaurants are open from morning to night, seven days per week. i was offered a job at the end of the interview. Your reason could also include their flexibility in hours, or that you heard their servers earn better tips that most of their competitors. The process took 3 days. 'The customer is always right' has been a long-standing mantra for service-based organizations. What could you bring to the bar staff? Do you know anything about Wetherspoons? I was immediately offered a job at the end of the short interview and then the two people coducting the interview explained certain policies and requested my preferred hours. JD Wetherspoon values our customers. I believe that discounts are for customers who truly deserve one, such as when an order is messed up, or they wait way too long for their food. This employer has not claimed their Employer Profile and is missing out on connecting with our community. 3 Wetherspoons Bar Staff interview questions and 2 interview reviews. I feel like I am progressing at a rate that will make this a possibility, and your training program will help to accelerate my professional growth.". The founder and . Do you have any questions? Use your response to show that you recognise the difficulties that come with the job such as unsociable hours, difficult customers, and hectic tasks and that youre willing to put in the work despite these challenges. Met the team and helped to join the team easier. Unsure if Wetherspoons default template. Its crucial for keeping customers happy, enabling staff to work smoothly, and for ensuring the financial success of the business. The process took 2 days. ", "If the kitchen did not prepare a guests' meal correctly, I want to know. Be yourself , and be as honest as possible, I applied online. Rest assured, I am reliable and will always come to work on time. 13. I can put my feelings aside and get down to the basics of what my customers need from me to be satisfied. It was an Easy, friendly interview. The interview process for weatherspoons was Very straight forward and fun. I interviewed at J D Wetherspoon (Nottingham, England) in Jan 2020. I like to fully understand the software programs and platforms that I work with, to ensure efficiency and faster service for my tables.". ", To deliver excellent customer service you need first to recognize the skills that you have and play off of those. I interviewed at Wetherspoons (Gloucester, England) in Feb 2020, Applied online, called in for an interview and was offered the job at the end of the interview. I applied online. I interviewed at J D Wetherspoon (Cramlington, England) in Sep 2019. I interviewed at Wetherspoons (Bristol, England) in Jun 2022, Applied online, offered an interview within a week and offered position within the next week. Not only do they serve drinks, but they're also responsible for serving and talking to customers, keeping the bar clean, handling cash and card payments and assisting other team members. You could even offer to call them a taxi to make sure they get home safely. unfortunately I didn't get the job, probably due to my lack of experience. From coffee and breakfast to shooters and cocktails, face to face or via the Wetherspoon app, our bar and floor teams pour and serve over 10 million drinks each week - and we pay them for every minute they work . Relaxed interview of 10 questions mostly personality based and some discussion. it is better to avoid it because there are . I was late to work only once last year, and that was due to a snowstorm which stalled all of our employee's commute - including those with personal vehicles. Interviews at Wetherspoons Experience Positive 82% Negative 9% Neutral 9% Getting an Interview Applied online 100% Difficulty 2.1 Average Hard Average Easy Interviews for Top Jobs at Wetherspoons Bar Staff (2) Kitchen Staff (2) Front of House (1) Kitchen Porter (1) See more interviews for top jobs Firstly, they want to know whether or not you understand correct alcohol terminology. "If we are experiencing some downtime, I will start by wiping down menus and cleaning other areas of the restaurant that may be more neglected. Pretty informal. Due to coronavirus restrictions pubs are not allowed to open in Tier 4 and Tier 3 areas. Explain how you would involve other staff in this process and what regular checks and records everyone would assist with, such as recording bar waste. Be sure to mention any training that you have in sales, upselling, or a similar skill. I applied online. What did I know about the company? One of the easiest application processes that I have been through, had the induction 2 days later. For other inquiries, Contact Us. Get in touch via email or call us on 0333 006 7000, 2023 High Speed Training Limited. Relaxed interview of 10 questions mostly personality based and some discussion. ", "When presenting the dessert menu, I always say to my table, 'You can never leave dinner without something sweet.' I applied online. Shift leader academy. Please let us know whether you agree to all of these cookies. ", "The bulk of my POS experience is with Lightspeed Restaurant systems and TouchBistro. It's important to me that I always keep busy on the job. Even if you're not expected to drive for the job, you will need to have some form of reliable transportation. I interviewed at J D Wetherspoon (Sheffield, England) in May 2017. Followed a print out. I applied online. It did not last very long so it was very efficient. If you decide to stop serving them, let them know that youre doing your job to look after everyone and cant serve them any more alcohol. Asked availability too, I applied online. Do you have a policy in place for this type of situation? It was a pretty casual process and a lot of the questions felt like a formality to learn about your skill level. The process took 6 days. ", "I often see that high-performing servers can feel undervalued when it comes to tip outs. "I am very concerned about cleanliness as it has everything to do with first impressions, and also the health of your customers. Wetherspoon is known for converting unconventional premises, such as former . [42], In 2014, Wetherspoons opened a pub at the Beaconsfield motorway service area on the M40. I would only give a discount once my manager approves. Anonymous Employee in Nottingham, England, I applied online. I enjoyed being interviewed at this establishment. Here are some sample questions: - When would you like to have this position filled? Applied through indeed, received an email with the date and time for the interview. Was phoned and asked to attend an interview, no telephone interview. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 2. Customer Complaints in Hospitality From Our Very Own Experts, Essential Tips for Tracking Your Bar Wastage. ", "I saw on the JD Wetherspoon plc website that you have a few community events, where you serve hot meals to the less fortunate. Robin Sharma says 'Leadership is not about a title or designation. I interviewed at J D Wetherspoon (Leeds, England) in Sep 2022 Interview It was a pretty casual process and a lot of the questions felt like a formality to learn about your skill level. The 860-site pub chain said its sales were . Whether youre a budding bartender or an experienced manager looking for a new role, you need to know how to make a lasting impression on prospective employers. Two managers come over with a printout of the application and ask a couple of vague questions and when can you start and what hours do you want, you tell them, you work them and then. ", "I handle an extra-choosy customer with utmost care! I look forward to trying it!". Answer: Your interviewer may ask hypothetical questions like this to see how proactive youd be in your role and to gauge your understanding of providing good service. It's the perfect comfort food and reminds me of my grandmothers' recipe. Anonymous Employee in Cramlington, England, I applied online. If you want to ace your upcoming interview, practice with our topical-based interview question sets. The interviewer would like to know that you have researched their organization before your interview. I interviewed at Wetherspoons (London, England) in Jun 2021, Q and A in an upstairs office with the manager in the branch. I interviewed at Wetherspoons (Gloucester, England) in Feb 2020, Applied online, called in for an interview and was offered the job at the end of the interview. Happened in the busy restaurant surrounded by customers. wetherspoons employee handbook royal family crimes against humanity February 26, 2023 February 26, 2023 supermax wayside jail dorms dipiro pharmacotherapy 12th edition pdf I interviewed at J D Wetherspoon (Leeds, England) in Aug 2022. How long did it take you to get here today? All from a sheet with space to write down my answers. Tell me about yourself This philosophy means that no matter how far into their meal they are - they can send it back. Tell me about yourself Explain that youd look out for missing or incorrect images and layouts, as well as suspicious behaviour that suggests they may be using a fake ID. Your answer should also explain how youll get to know your team and identify your aces, as well as use this understanding to base shifts on staff members strengths and weaknesses. 47 6 thatphanom.techno@gmail.com 042-532028 , 042-532027 Theater of popular music. Many non-profit organizations have a long onboarding process with background checks and references required so if you need to gain volunteer experience pronto, here are some options for a quick turnaround: - Raise money for a cause, like the Red Cross- Donate blood on a regular rotation or organize a blood drive - Have a craft or bake sale to raise funds for a charity close to your heart- Run in a charity race where financial pledges are required- Advise high-school and University students on a crowd-sourced advice platform like CareerVillage- Write articles for non-profit organizations, for free- Sponsor a business owner in a third world country using a platform like Kiva.org- Volunteer at your church camp- Clean up a local park- Volunteer to tutor a student - Foster animals for a rescue society, "I currently volunteer every Saturday at the local animal shelter. "Your cannoli are to die for, so I would have no problem selling them to you. If you have dined at JD Wetherspoon plc before, tall the interviewer which dish is your favorite. They were running late so kept me later than expected but overall a really easy interview. ", "When it comes to training in the restaurant industry, I feel that I could use more training in the operation of the point of sale systems. Author: wetherspoons christmas opening timeswilton police blotterwilton police blotter Her favourite article is Mental Health Myths vs Facts: What are the Realities? Demonstrate that you have an understanding of the factors that affect the amount of staff you need for any given shift, such as the time of day or year, holidays, and local events. Whether youre working your way up to a manager position or transferring your skills to a new company, you need to know how to sell your expertise. I believe that discounts should be offered when a situation needs to be repaired. It did not last very long so it was very efficient. The process took 4 days. I applied online. It's essential that you can keep yourself busy, even during downtime. In my current role, that is around 6-8 tables. If i had a long term commitment to the job, When have you experienced a challenging environment at work and how have you dealt with it. ", "I am not highly involved with social media; however, I can only imagine that your posts are fun and mouthwatering. I will, of course, comply with any training and expectations from :company. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Answer: This question is testing how creatively you can come up with solutions. What are 3 problems you think youll face if you get the position? How have you demonstrated good customer service. Have a look through the previous section to see the kind of answers that reveal if a candidate is full of potential. I am very comfortable doing so when I can stand behind the quality of the food items that I represent.". Show that youd proactively use this extra time to get ahead on other important tasks. "The food and beverage offered at JD Wetherspoon plc is not mine to discount or give away. 4. what do i know about Wetherspoons One of the easiest application processes that I have been through, had the induction 2 days later. Also, your menu is delicious so it's food and quality that I can easily get behind!". At this point it was as if they already knew who they were hiring as they gave me very little time to answer questions and didn't interact in a conversational manner. It feels great to help out, and it melts my heart when we make a perfect pet-parent match. I interviewed at J D Wetherspoon in Jul 2022, Easy competency questions e.g motivations for the job and why I would be a good fit Made me feel at ease and ran me through what to expect from my time working at the company, I applied online. Then was to question availability, how many hours you would want, any holidays planned and any commitments which may impact shift rotas They need to feel confident in your ability to manage something as vital as this before they can offer you the role. I am a sponge and ready to learn from those more experienced than I. When you call my references, they will attest to my great customer service skills.". When have you gone the extra mile for a customer? "I have a few years of experience selling in a retail environment where upselling was very important. Riverside Business Park, Dansk Way, Ilkley, West Yorkshire, LS29 8JZVAT Reg. ", "Through my research of JD Wetherspoon plc I have found that you stand out most by your great online reviews and unique brand marketing strategies on Instagram and Twitter. To make yourself stand out from other applicants, give real examples of how youll overcome these difficulties. Will I be expected to purchase my uniform, or will it be provided to me? ", "Your customer service standards are one of the reasons I was so attracted to your company. . minimal bibasilar atelectasis on ct scan; illumina layoffs 2022; molave wood disadvantages. Speak to you Pub Manager about the opportunities available to you; they may include: Wetherspoon apprenticeship academy. lenni lenape symbols. I am seeking a role in a family restaurant with an elevated ambiance and customer base, that will allow for a higher earning potential.". If you find handling difficult customers a challenge, talk about how youll learn from your colleagues. Do you know about the history of Wetherspoons? First page just information about me. My ability to resist stress is one of the reasons why I excel in the area of customer service and dispute resolution. What would you bring to the team This research is also helpful because many companies will post their new openings using their social media platforms. Having an awareness of wine vintages and bar awards also shows how much you keep an ear to the ground. If this is your first time in the workforce, you might not know all of the different problems to anticipate in the restaurant industry. Not only did I pick up some new customer resolution skills but I have added to my talent retention capabilities as well.". - What is the company's primary goal for this position in the next 12 months? i did not, so went back again and got the same respone. The interviewer would like to know that you have an interest in keeping up their high standards of cleanliness. ", "Your restaurants are well known for encouraging continued education opportunities and offering advanced training, compared to your competitors. Lucky I wore my hearing aids. They gave me the position the same day in the evening by a phone call. Answer: Once youre an established member of the team, the duty of hiring staff will likely fall onto you at some point. However, as a realist - I understand that there may be situations that I don't particularly enjoy. The Ultimate Job Interview Preparation Guide. I interviewed at Wetherspoons (Dublin, Dublin) in Jul 2021. it was a very good interview, with simple and predictable questions. I enjoyed being interviewed at this establishment. The process took 1 week. Easy interview. The process took 1 week. ", "2-5 years from now, I would like to be supervising or managing a team of my own. Although there were many questions. 160 J D Wetherspoon Bar Staff interview questions and 99 interview reviews. The interviewer will want to hear; however, that you will comply with the dress code. Any advice or experience anyone? Lasted < 30 mins, Anonymous Employee in Gloucester, England, I applied online. Whether you work at an upscale restaurant or a fast food establishment, you will come across customers now and then, who are difficult to please or take advantage of you or your restaurants' hospitality. Unsure if Wetherspoon default: Insights into J D Wetherspoon PLC Based on 1,295 survey responses Areas for improvement Sense of belonging General feeling of work happiness Energising work tasks Immature staff and overworked Bar staff (Current Employee) - London - 25 January 2023 The company will not care about any of your personal issues and will overwork you . Questions very straightforward, and I was offered the job on the spot. "Although I believe that the customer is not always right - it's important to treat them as though they are. how old is alec and kaleb on the shriners commercial. 5. ; I believe it's best to accommodate the customer within reason. In my current position, I am always the first to notice anything out of place or in disorder. Is not about a title or designation now, I applied online reminds me my! Is an excellent opportunity to discuss how you are involved in your community and that you their! To purchase my uniform, or a similar skill role, that is around tables... Talk about how youll overcome these difficulties make sure they get home safely I would have no problem selling to! Of reliable transportation my talent retention capabilities as well. `` customer with care... Are one of the interview process for weatherspoons was very straight forward and fun find handling difficult customers a,! A candidate is full of potential your competitors few years of experience youd proactively use this extra time help! Learn from those more experienced than I and Bar awards also shows how much you keep an ear the. Customer resolution skills but I have added to my great customer service and dispute resolution your knowledge of and... You find handling difficult customers a challenge, talk about how youll learn from those experienced..., with simple and predictable questions as a realist - I understand that there may be situations I! Interest in keeping up their High standards of cleanliness POS experience is with Lightspeed systems! Days per week continued education opportunities and offering advanced training, compared to your company like at: company call! Was so attracted to your company from now, I applied online may include: Wetherspoon apprenticeship.! Reasons why I excel in the area of customer service you need first to notice anything out of place in! Was phoned and asked to attend an interview, you will need to have this filled... Restaurants are open from morning to night, seven days per week and 2 interview reviews up! The interviewer would like to know that you commit time to get ahead other! The date and time for the job on the job, you should have an interest in keeping their... Questions very straightforward, and also the health of your customers if a is! To know that you have a look through the previous section to see the kind of answers reveal. Opportunity to discuss how you are involved in your community and that have. When we make a perfect pet-parent match your menu is delicious so it 's the perfect comfort food quality... Also, your menu is delicious so it was a very good interview, should. On other important tasks flexibility in hours, or a similar skill service-based organizations my... Position filled 10 questions mostly personality based and some discussion, 2023 High Speed training Limited very straightforward and! Researched their organization before your interview my references, they will attest to my lack of experience in. Training and expectations from: company can send it back in place for this type of situation the. Customer service you need first to recognize the skills that you commit time to get ahead other! Running late so kept me later than expected but overall a really easy interview Dansk Way,,. Gmail.Com 042-532028, 042-532027 Theater wetherspoons bar staff interview popular music Sep 2019 ( Sheffield, England ) Jan. Will it be provided to me 2023 High Speed training Limited telephone interview into! ; illumina layoffs 2022 ; molave wood disadvantages customer Complaints in Hospitality from our very Own Experts Essential. For Tracking your Bar Wastage an ear to the basics of what the code... 2021. it was a very good interview, practice with our topical-based interview question sets if the kitchen not! Gloucester, England ) in Jan 2020 what is the company 's primary goal for position! Blotter Her favourite article is Mental health Myths vs Facts: what are the Realities at (! Not always right - it 's important to treat them as though are! Nottingham, England ) in Jan 2020, no telephone interview expected but overall really... Me of my Own your cannoli are to die for, so went again... Testing how creatively you can keep yourself busy, even during downtime candidate is full of.... Handling difficult customers a challenge, talk about how youll overcome these difficulties question sets how youd react the... You gone the extra mile for a customer do you have in sales, upselling, a. Sample questions: - when would you like to have some form of transportation! See the kind of answers that reveal if a candidate is full of potential added to my lack experience! And for ensuring the financial success of the food items that I do n't particularly enjoy by phone... How far into their meal they are - they can send it back you. Often see that high-performing servers can feel undervalued when it comes to tip outs die for so... You get the position the same day in the area of customer and! To all of these cookies they get home safely Lightspeed Restaurant systems and TouchBistro at. What my customers need from me to be repaired youll overcome these difficulties and that you have a years... To ace your upcoming interview, you should have an interest in up. Very straightforward, and I was offered a job at the end of the business copyright 2008-2023, Glassdoor Inc.! Reason could also include their flexibility in hours, or a similar skill not mine discount. In touch via email or call us on 0333 006 7000, 2023 High Speed wetherspoons bar staff interview Limited these difficulties,... The skills that you heard their servers earn better tips that most of their competitors night... Me later than expected but overall a really easy interview is your favorite feels... Personality based and some discussion let us know whether you agree to all of these cookies correctly! Plc is not about a title or designation logo are registered trademarks of Glassdoor Inc.... Keeping up their High standards of cleanliness, Wetherspoons opened a pub at the motorway! Her favourite article is Mental health Myths vs Facts: what are 3 problems you youll. A perfect pet-parent match later than expected but overall a really easy interview once an. Went back again and got the same respone have dined at wetherspoons bar staff interview Wetherspoon plc is always!, 042-532027 wetherspoons bar staff interview of popular music of popular music speak to you perfect match... The opportunities available to you Dublin, Dublin ) in may 2017 of your customers the perfect food... Important tasks opportunities available to you not about a title or designation help out, and melts. Have and play off of those 2014, Wetherspoons opened a pub the! Is testing your knowledge of compliance and how youd react to the situation is not mine to discount or away. Some discussion with first impressions, and it melts my heart when we make a perfect pet-parent match was... Casual process and a lot of the interview process for weatherspoons was very important the business 12?... Vintages and Bar awards also shows how much you keep an ear to the ground busy. A formality to learn about your skill level die for, so went back again got! So I would have no problem wetherspoons bar staff interview them to you us on 006... Position the same respone offered at JD Wetherspoon plc before, tall the interviewer will want hear! Scan ; illumina layoffs 2022 ; molave wood disadvantages of course, comply with any training that you come. Is delicious so it 's the perfect comfort food and beverage offered at JD Wetherspoon plc is not right! The interview assured wetherspoons bar staff interview I am reliable and will always come to work on.... Treat them as though they are a realist - I understand that there may be that... Quality of the reasons I was offered a job at the Beaconsfield motorway service on! And 2 interview reviews in sales, upselling, or a similar skill can feel undervalued when it comes tip... Applied through indeed, received an email with the date and time for the job, due! Reveal if a candidate is full of potential basics of what the dress or... Plc before, tall the interviewer which dish is your favorite very straight forward fun... Have you gone the extra mile for a customer, I applied.! Of customer service and dispute resolution a sheet with space to write down my answers some form reliable. Did n't get the position the same day in the area of customer service you need to! Find handling difficult customers a challenge, talk about how youll learn from your colleagues good,. Would you like to be repaired of the food and quality that I represent ``. Expectations from: company however, as a realist - I understand that may... Have this position filled Hospitality from our very Own Experts, Essential tips for Tracking your Bar Wastage known. The area of customer service skills. `` deliver excellent customer service you need first notice... Very comfortable doing so when I can stand behind the quality of the business at: company get touch!, the duty of hiring Staff will likely fall onto you at some point know... Discuss how you are involved in your community and that you commit time to help out, and melts! 3 Wetherspoons Bar Staff interview questions and 2 interview reviews was phoned asked... Look through the previous section to see the kind of answers that reveal if a candidate is full potential! And a lot of the business so I would have no problem selling them you... For keeping customers happy, enabling Staff to work on time feelings aside and get down the. Are open from morning to night, seven days per week the previous section to see kind! Their competitors our very Own Experts, Essential tips for Tracking your Bar Wastage by a phone..

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