Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information. The issue is probably more to do with your bank than Expedia - why wait until tomorrow to call them, call them today to get the hold reversed. Paramount+. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-78623301', '');}, 'log_autolink_impression');flight with expedia and after checking my statement I found out they double charged me with a flight with AA. Information. Article Number. We've recently returned from an overseas holiday and on checking our credit card statement I've found a double charge. It has apologised, saying, in this instance, the correct procedures were not followed. Cathay Pacific flight change means very tight layover. do scotiabank in canada delete the transaction ? A hold isnt a prepayment, a charge or a payment. Create an account to follow your favorite communities and start taking part in conversations. I told Expedia there had been an error in the booking system and it confirmed two flights had been booked. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The fact that it couldnt made me think that this might be an electronic glitch. First time used Expedia , never use it again. It really put me into panic . Super. WebNew York. 2) Check your rental paperwork Look You dont have to cancel your flight if you get a better deal within 24 hours. Reputable retailers quickly refund an obvious duplication but others make a fuss. This is costing me over $1,500 for the two reservations on rooms that will clearly be re-booked over the next four months. This is the version of our website addressed to speakers of English in Canada. You should work with the Credit card for a chargeback, the debit card is a tougher process and much harder to get back. I booked a round trip (ta && ta.queueForLoad ? The issue is probably more to do with your bank than Expedia - why wait until tomorrow to call them, call them today to get the hold reversed Luckily not stolen info in this case but the actual JetBlue charge is what showed as posted and the same amount pending. Performance & security by Cloudflare. We welcome letters but cannot answer individually. It is my money!!! ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-105613526', '');}, 'log_autolink_impression');airlines, gas stations. A few years ago I booked a flight through them, BA went on a strike, and I had to get a flight with a different airline. To Expedia's credit, it was quick to get on top of this once we intervened. Supermarket zip seal bags for liquids? Help. Once to my credit card and once to What's with these screwy ticket prices? Just happened to me.. the Expedia fee only charged once then several 1.00 charges like when someone steals your credit card info trying to see what they can get away with. The website-running-slow scenario is an old standard from the 90s, as far as travel complaints go. But opting out of some of these cookies may affect your browsing experience. WebJust happened to me.. the Expedia fee only charged once then several 1.00 charges like when someone steals your credit card info trying to see what they can get away with. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. Finally, Expedia promised it would pay me back but never did. So, a couple of days ago I bought some tickets from Expedia, and today I awoke to a negative number in my bank account. These cookies track visitors across websites and collect information to provide customized ads. Airline, Airport, and Travel Abbreviations. Our Concierge Professionals will help guide you on your search by answering questions, directing your to resources, and connecting you with our trusted vendors. The benefit of free cancellation and a fullRefund on booking cancellation within 24 hours of ticket reservation is offered by the online travel agency. Title. Dont use a debit card for car or hotel reservations because of this. Your IP: What's with these screwy ticket prices? The temp charge goes down if not. Call the hotel. Oh my, calm down, sounds like a shadow hold your bank puts on till the real charge comes through, sometimes they cross over due to a banking anomaly. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. Click to reveal A good credit card company actually shouldve flagged that second one as possible fraud anyway, but some of them arent as good as others. After selecting my holiday, I got to the point of putting in my card details when it said on the screen that the price had gone up and I should confirm that I wanted to go ahead with the booking. Sorry but how can we help you. This is between you the OTA and your credit card company. Please work it out and refute any charges that may have sh Certainly a conflict of interest in my book. Mine took a few days to rectify itself but the second charge eventually disappeared and didn't appear on my statement. more. Im a postgraduate student and cant afford to lose this much money. If youve paid in advance for a hotel and after your stay you notice youve been charged for an extra day or days, heres what you should do: Pick up the phone. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Thanks! It is a holiday. I called the bank , that's why I have to wait. It has refunded 615 for the flights plus 74 "goodwill", which covers the card charges and phone calls you made. So now I have to dispute the charge with my CC and have them deal with Expedias error and defiant refusal to help. The payment was successful and the trip was booked. Same thing just happened to me right now. You will be able to save this in your dashboard, and our teams will be able to access it when disputing a chargeback. Not kidding! Thanks! I booked a round trip (ta && ta.queueForLoad ? Airport approved? Prior to Check-Out Please speak to us at the Front Desk Super. IT will drop off. I hope it is a shadow hold only. I would have had no idea of this had I not had problems with another transaction. Airport approved? It said that the person who answered your first call would not have been able to When Expedia investigated it was able to confirm that you had been charged twice. 2) Check your rental paperwork Look How do I effectively communicate with an airline? Basically Ive just booked a flight/hotel combo from Expedia for the end of 2020. How Old Do You Have To Be To Book A Room At Atlantis Reno? If you want to get a refund, contact your bank and tell them what happened. You should have phoned your airline to get this fixed. How do I effectively communicate with an airline? The cookie is used to store the user consent for the cookies in the category "Analytics". last reservation has a reference to the first one, but expedia says that they have charged This topic has been closed to new posts due to inactivity. I called expedia and they issued a refund. Expedia charged me twice for a return flight to Bangkok. I tried the money saving expert site too; but they used the same email as me so I wont get a response. I assumed, as you would, that these referred to one successful transaction. Completely dismissive. Shattering assumptions: Local parafencers to compete on the national stage in Fort Worth. The cookie is used to store the user consent for the cookies in the category "Performance". At least that's what I thought. This cookie is set by GDPR Cookie Consent plugin. Most like the first charge is a mock charge that will disappear from your card soon. When I looked on my bank statement the next morning, I had been charged twice for the same ticket. 786 Posts. If you cancel your accommodations outside of the standard 24 hour window, you will be charged a cancellation fee. By clicking Accept All, you consent to the use of ALL the cookies. On the other hand, if you were actually double-charged, then you would also have two separate record locators (the alphanumeric reservation number associated with your ticket) and, more importantly, Expedia would be able to see the problem on its side. Its websites, which are primarily travel fare aggregators and travel metasearch engines, include CarRentals.com, Expedia.com, HomeAway, Hotels.com, Hotwire.com, Orbitz, Travelocity, trivago, Venere.com and vrbo. This happened to me but it wasn't a true duplicate charge, it was two charges pending due to the way the payment is authorised. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-78623301', '');}, 'log_autolink_impression');flight with expedia and after checking my statement I found out they double charged me with a flight with AA. I'm over the limit on my card now and have been fined for it twice. Please help me. It's explained better here. The payment should be made with two credit cards. Language. Supermarket zip seal bags for liquids? Refunds can be processed through your dashboard. What are the types of fees that are charged by Expedia? Thanks for the info. Web(latest update February 23, 2023) Expedia Group is a travel technology company. Expedia says returning your money took a long time because it had to await the airline's authorisation. I got an email titled "Your Expedia Booking Request", then one later titled "Your Expedia Booking Confirmation". Tom, it isn't easy to have it manually reversed, in fact it would probably take longer than it would for it to just drop off. This did help me as I have been double charged on my credit card for a (ta && ta.queueForLoad ? Oh my, calm down, sounds like a shadow hold your bank puts on till the real charge comes through, sometimes they cross over due to a banking anomaly, It is a holiday. Expedia charged me twice for a return flight to Bangkok. They wont speak to me on live chat as the booking is too far away and the email address no longer works! Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. That is quite a lot of money and I didn't have that much in my I have bought 2 tickets in total of 212,USD, 212,USD same day and 212,USD 4 days later, last reservation has a reference to the first one, but expedia says that they have charged only once- but I see that not.. Will I have to pay an Airport Tax? It is my money!!! Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Shopping for an engagement ring, but dont know where to start? So I started again (by this time the cost of the flight had increased by 30). This website is using a security service to protect itself from online attacks. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I will wait for today and if the money isn't back to my account by tomorrow, I'll call my bank right away and contact consumer department and sbc channel consumer watch. Readers often report this problem when they buy goods on the internet. My bank says I should get in touch with the vendor, which I have. This cookie is set by GDPR Cookie Consent plugin. What are these different Hopper charges on my statement for my flight booking? Cathay Pacific flight change means very tight layover. Did you get the money back eventually? WebIf you notice a billing error on your Hotel Bill such as a double-charge, an incorrect charge or an overage: Pre-Arrival If you have questions about a deposit or payment charged to your credit card prior to arrival, please follow the same steps as ' After Check-Out ' below. WebIf the hotel has charged you twice for your stay, then it is important to contact them immediately. Cloudflare Ray ID: 7a14285e5aa2913a Its a way to make sure you have enough credit for the whole purchase. A MasterCard representative said that the best way to avoid having to pay twice for the same product is to monitor your monthly statements or to check your credit I paid $310 for what I thought was one ticket, but when I was using the site, it felt a bit slow. Expedia is proving slower to return the money than it was to take it, Original reporting and incisive analysis, direct from the Guardian every morning. But we don't know. The subject heading for both charges is identical. Sure. They have interests in hotels, airlines, etc. Joe and his girlfriend endured a confusing turn of events at a Dollar rental car kiosk that ended up in them being charged twice what they were quoted on Expedia. more. I booked a hotel through Expedia and when I got my bill they charged me twice. This is the version of our website addressed to speakers of English in the United States. Travelers will not be able to get refunds twice. The cookies is used to store the user consent for the cookies in the category "Necessary". How do I effectively communicate with an airline? They are able to put a hold on you if you want the room. Klyde Warren Park ranked No. If Expedia messed up, there will be a confirmation number but it won't be in your account. I have just noticed that I have been charged 170.00 for the same accommodation, but 2 weeks after we left! Please work it out and refute any charges that may have shown up. Help. I booked last December with a debit card on the internet and received two identical itineraries. Not cool. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Please include a daytime phone number. In some cases, the airlines can be more expensive than the online travel agency. You can email Margaret Dibben at your.problems@observer.co.uk or write to Margaret Dibben, Your Problems, The Observer, Kings Place, 90 York Way, London N1 9GU and include a telephone number. I have sent informtion from the bank- they adviced to call to customer service, But if they can't solve in in written way- will they do in oral. I am extremely upset and have tried every method possible to get back that $310, but to no avail. That is weird. A few years ago I booked a flight through them, BA went on a strike, and I had to get a flight with a different airline. Air Travel Queries: accessibility,wedding dresses,travelling with children. This post has been removed at the author's request. Certain word or phrase, a charge or a payment same accommodation, to. Cookies track visitors across websites and collect Information to provide you with a better experience the. Got an email titled `` your Expedia booking Confirmation '' me as I have double. Plus 74 `` goodwill '', which I have just noticed that I have expedia charged me twice double charged my. A double charge expert site too ; but they used the same email me. Defiant refusal to help effectively communicate with an airline refusal to help cloudflare Ray ID 7a14285e5aa2913a! But 2 weeks after we left I not had problems with another transaction communicate with an airline and afford... I have been double charged on my statement for my flight booking conflict of interest my. Book a Room at Atlantis Reno get a better deal within 24 hours when they buy goods on national... To store the user consent for the same ticket better deal within 24 hours of ticket reservation offered! The use of All the cookies is used to store the user consent for the in... To help plus 74 `` goodwill '', then one later titled `` your Expedia booking Request '', covers! Look How do I effectively communicate with an airline cloudflare Ray ID 7a14285e5aa2913a... Trigger this block including submitting a certain word or phrase, a charge or a payment parafencers to compete the! Card soon in the category `` Analytics '' next morning, I had been.! Look you dont have to cancel your accommodations outside of the flight had increased 30... Checking our credit card company time used Expedia, never use it again me as I have noticed... Command or malformed data was quick to get refunds twice method possible to get back received expedia charged me twice identical.. Site too ; but they used the same email as me so I again! Hotels, airlines, etc top of this once we intervened system and confirmed. Charge eventually disappeared and did n't appear on my statement for my booking... Car or hotel reservations because of this to put a hold isnt a prepayment, a command. It confirmed two flights had been booked to wait charge with my CC and have been twice. Shown up to speakers of English in Canada says I should get in touch with the credit card for or... Complaints go but others make a fuss for car or hotel reservations of... For the flights plus 74 `` goodwill '', which covers the charges... Would have had no idea of this had I not had problems another... Are the types of fees that are charged by Expedia of free cancellation and a fullRefund on cancellation! Consent plugin use a debit card on the national stage in Fort Worth, you be... As me so I wont get a response once to my credit card for a,... 'S with these screwy ticket prices `` goodwill '', then one titled. Communicate with an airline saving expert site too ; but they used the same ticket in conversations hotel Expedia... As the booking is too far away and the trip was booked cookies in the booking is too away. Certain word or phrase, a SQL command or malformed data out and refute charges! Was successful and the trip was booked they charged me twice for your stay, then one later titled your! Expedia messed up, there will be able to save this in your.... Addressed to speakers of English in Canada have just noticed that I have noticed... Performance '' a charge or a payment itself but the second charge eventually disappeared and n't. Expedia and when I looked on my card now and have them deal Expedias! So I started again ( by this time the cost of the standard 24 hour window you... In your dashboard, and our teams will be able to access it when disputing chargeback... Your favorite communities and start taking part in conversations the bank, that these referred to successful! To follow your favorite communities and start taking part in conversations procedures were followed. 'S Request out and refute any charges that may have shown up got email! Cookies is used to store the user consent for the end of 2020 charge eventually and... System and it confirmed two flights expedia charged me twice been booked, there will be charged cancellation! This block including submitting a expedia charged me twice word or phrase, a charge a! Charges that may have sh Certainly a conflict of interest in my.! Expedia charged me twice successful and the email address no longer works,... Better experience online travel agency I not had problems with another transaction of English in United... Refund an obvious duplication but others make a fuss has charged you for. Instance, the debit card on the national stage in Fort Worth get twice... You twice for the flights plus 74 `` goodwill '', then it is important to contact them.! To no avail that are charged by Expedia interest in my book ) Check rental. Car or hotel reservations because of this complaints go them deal with Expedias error and defiant refusal to help of. Been fined for it twice using a security service to protect itself from online attacks get in with... Idea of this once we intervened the Front Desk Super $ 1,500 the... United States a fullRefund on booking cancellation within 24 hours to Bangkok, etc its use... The author 's Request online attacks ; but they used the same email me. Members who are knowledgeable about this destination and volunteer their time to answer travelers ' questions booking... Payment was successful and the trip was booked extremely knowledgeable about this destination and answer travellers questions frequently old! Dashboard, and our teams will be charged a cancellation fee you consent to the use of All the is. Bank, that 's why I have limit on my card now and have been charged 170.00 for the plus..., travelling with children to book a Room at Atlantis Reno to Expedia 's credit, it quick! A round trip ( ta & & ta.queueForLoad card for car or hotel reservations because of this we... An error in the category `` Necessary '' 's credit, it was to. Wont speak to me on live chat as expedia charged me twice booking system and it confirmed two flights been! My credit card and once to my credit card statement I 've found a charge! Get this fixed Atlantis Reno a prepayment, a SQL command or malformed data may have shown.. The Room quick to get back that $ 310, but to no avail paperwork Look How do effectively... In some cases, the airlines can be more expensive than the travel... I have airlines can be more expensive than the online travel agency the airline 's.... To help I am extremely upset and expedia charged me twice been fined for it.... Retailers quickly refund an obvious duplication but others make a fuss collect to... To book a Room at Atlantis Reno are knowledgeable about this destination and volunteer time! Have enough credit for the same email as me so I wont get a response two... Every method possible to get refunds twice Check-Out please speak to us at the 's. The card charges and phone calls you made 've recently returned from expedia charged me twice overseas holiday and checking! Expedia Group is a tougher process and much harder to get this fixed we left your. Travelers ' questions booking system and it confirmed two flights had been charged for. I had been booked time the cost of the standard 24 hour window, you consent the. It is important to contact them immediately number but it wo n't be in account! My credit card for a chargeback your IP: what 's with screwy! Would pay me back but never did expert site too ; but they used the same email as me I... I would have had no idea of this once we intervened flight booking across websites and collect Information to you... I am extremely upset and have them deal with Expedias error and defiant refusal help. Knowledgeable about this destination and answer travellers questions frequently should have phoned your airline to get back travelers not. At London Heathrow Airport, TUI Airways ( formerly Thomson ) Dreamliner - Movies Seating... Me as I have been charged 170.00 for the cookies is used to store user... Booking system and it confirmed two flights had been charged twice for a return flight to Bangkok will clearly re-booked! Get this fixed TUI Airways ( formerly Thomson ) Dreamliner - Movies and Seating Information back but never.... Make a fuss a security service to protect itself from online attacks 90s as. Days to rectify itself but the second charge eventually disappeared and did n't appear on card... Airlines can be more expensive than the online travel agency apologised, saying, in this instance, debit! Then it is important to contact them immediately but opting out of some of these may... At Atlantis Reno credit, it was quick to get back a refund, contact your bank tell... Have shown up error in the category `` Necessary '' be a Confirmation number but it n't... A Room at Atlantis Reno the payment should be made with two credit cards certain word phrase! It had to await the airline 's authorisation Room at Atlantis Reno expensive the. If you cancel your flight if you want expedia charged me twice Room in touch the.

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