Since 1999, AppliancePartsPros.com has helped millions of people repair their broken appliances by providing high-quality original parts at well below retail prices, free tech support and troubleshooting, and award-winning customer service! Notes If the room temperature is below 60 F (15.6 C), select the SMALL ice cube size to prevent the ice cubes from sticking together. Press and hold the SELECT button for five seconds to run 10 continuous cycles, even when the ICE FULL indicator is on. The ice maker can break from normal wear and accidental damage. No matter what the issue with your ice maker is, its always best to have a trained professional come take a look at it. 1. Changing a water filter is usually fairly straightforwardhomeowners can often simply remove the filter cover, twist out and remove the old filter, and twist in the new filter. To check if that may be the case, follow the steps below. If you purchased the Product from a Best Buy online web site (www.bestbuy.com or www.bestbuy.ca), mail your original receipt and the Product to the address listed on the web site. ft. top mount refrigerator (23 pages) Refrigerator Insignia NS-RSS26SS0 User Manual ft. french door refrigerator (48 pages), 9.9 and 11.5 cu. Although you may see the cooling problem start in the freezer, you'll typically soon find the refrigerator and freezer not cool enough. Screwing in, or toward the minus symbol, will decrease the amount of water per cycle; screwing out, or toward the plus, will increase the amount of water per cycle. The light labelled "ADD WATER" on the front side of the device is on. 5. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Your ice maker should have an indication of this, either in the form of an ice on icon, an on/off switch, or an adjustable arm to turn it off and on. 69.163.202.234 How to Fix a Whirlpool Ice Maker Not Working 1. You can inspect the board for signs of damage or a shorted component. Make sure that the evaporator coils are free of frost. Before you freeze up, try to remember that ice maker frustrations happen to everyone, and that your particular issue might have an easier solution than you think. The brand shouldn't be important - they are pretty much universal. By Danielle Fallon Published Jul 19, 2022 5:11 PM. We discovered that the ice maker was in the freezer but did not seem to be all the way plugged in and locked into place. Clean the tank and ice basket with diluted detergent, warm water, and a soft cloth. It is possible that an Insignia refrigerator may not produce ice due to various reasons, such as an obstruction in the water line, or a defective ice maker. CautionDo not try to repair ice maker yourself. To ensure that water flow is maintained and quality, the filter should be changed about every six months. Find where the wires lead into the ice maker and press them in firmly. Insignia Refrigerator Ice Maker Assembly: One component might be damaged. Preparing your ice maker1. 9 Reasons to Hire Someone to Mount Your TV. Cause 2: Freezer Temperature is Above 10 Degrees F (-12 C) Whenever your ice maker stops working, check the temperature of the freezer. How does the ice maker function work? To access it, you must first remove the ice tray. If this happens, your refrigerator may no longer make ice cubes, or may not make enough cubes, and the part should be replaced. with freezer drawers (2 pages), 26.6 cu. The most reputable appliance repair services will hire qualified, knowledgeable professionals who can quickly and easily fix the issue at hand. Hisense rs696n4ii1 not making ice!! 5. The following are ways to fix any unusual or loud noise: 1. If youre still having issues, the problem could be something else, and your best bet would be to call in a professional to come take a look. Book a service now and our technicians will melt all your ice maker issues away ina flash - plus, for a limited time only, you can get $20 off when you book online with the code: SAVE20. Next, melt the ice manually with something warm, like a dryer or heat lamp, or by pouring hot water on it, and waiting until it's all melted away. ft. side-by-side refrigerator (32 pages), 18 cu. Check for Cracks in the Ice Tray If your model features a rotating ice tray, a crack in the ice tray can stop the tray from rotating and emptying the ice. There's two methods for this, depending on which type of ice maker your model has. In conclusion, a Insignia refrigerator that isnt producing ice is a typical issue that is caused by a range of factors. Ensure that the condenser coils are clear of debris and the condenser fan is working properly if the freezer temperature is too high. Sometimes the cause may be as simple as a switch that hasn't been turned on. Locate the quick. If the motor isnt working or has no power, replace it. Your email address will not be published. This way, you can be certain that youve isolated the problem and that it can be attended to and fixed properly. Thinking about mounting your TV? The cover at the front of the icemaker needs to be removed, then you'll need a 14-gauge solid wire bent into a U shape, with the insulation stripped -inch of each end. Another place to check is the ice tray itself, which can also become clogged over time. Thats where Puls is here to help - our skilled technicians in your area that will come to you when it suits your busy schedule, even as soon as the same day, to fix it in no time. If the door is completely shut, but there are issues with the latch, the ice maker will not work. I have cleaned it several times. Allow one hour for the refrigerant fluid to settle, then plug the icemaker in to a grounded wall outlet. Visit our site at https://www.appliancepartspros.com or call us at 877-477-7278. Underneath the cover, homeowners can see a plus and minus indicator with a screw and spring assembly. refrigerator w/freezer ft. top mount Low Water Pressure from House Supply The house might not have enough water pressure. Do not use tools to tighten the filter in place. My new filter is making noises or sputtering Make sure that you soaked your filter in water for 15 minutes before installing. My ice maker will not hold water in the tray where the ice is formed, this literally just started to happen. If you're looking for help fixing your Insignia Refrigerator, look no further! Insert the ends of the wire into the test points labeled T and H (which stand for "test harvest," meaning the harvest of ice cubes) for about five to ten seconds. . Washing Machine Wont Spin: Can it be Repaired? Bad service Brand Reliability Can Vary By Refrigerator Type Factors to Determine the Best Refrigerator Brands If service of Products or parts are required after the Warranty Period expires, you must pay all labor and parts charges. Here's How to Fix It. ft. top mount refrigerator (23 pages), 26.3 cu. Reason #2: Water Inlet Valve: This valve controls the cold water that enters the refrigerator. The Samsung Refrigerator's Ice Maker is probably one of the most notorious appliance problems out there -. Ice usually builds up in either the ice maker tray or the dispenser tube. The auger motor can fail and cause the ice to stop moving and falling into the chute. If your fridge making noise sounds like squealing or . A clog, leak, or damage in the water line may cause the ice maker to shut off automatically or otherwise stop working. Reply. Another potential reason behind an ice maker that quit working is a dirty water filter. After clearing the ice tray, reconnect the refrigerator from power. Here is how a typical refrigerator ice maker functions 1. Remove the tape holding the ice scoop and ice basket. Related Parts Pages:Insignia Dishwasher Parts, Insignia Dryer Parts, Insignia Microwave Parts, Insignia Range Parts, Insignia Refrigerator Parts, Insignia Washer Parts, Insignia Television Parts. To resolve this, put your hand in and feel for a little flap that opens and closes. You can release it sooner if: The ice maker starts making noise and operating. Manage Settings You may hear the ice maker clicking or snapping as it demands a freshwater supply after dumping a fresh batch of ice. Pour tap water into the tank up to the maximum water level mark.3. You can email the site owner to let them know you were blocked. More manual models without a control panel may . Slide a screwdriver in it and pry open the dispenser cover. Refrigerator Ice Maker Not Making Ice? Natalie Hoke is a writer and content manager at Puls. Yes, its not the end of the world, but its certainly inconvenient. Our support is the best for any developer and client. If a room is too hot, your ice will melt before you can enjoy it. - Top 3 reasons and EASY DIY instructions to get your Refrigerator back to working order. Required Part Refrigerator Main Control Board Cleaning the interior of your ice maker1. ft. bottom mount refrigerator (26 pages), 9.2 cu. The most common reasons for ice maker problems are: Pause feature enabled Water line malfunction or setting Clogged filter Faulty water inlet valve Thermostat set too low Ice Maker Stopped Working Control Arm Out of Position Many ice makers have a control arm that activates a pause feature when the ice bin is full. It is possible that an Insignia refrigerator may not produce ice due to various reasons, such as an obstruction in the water line, or a defective ice maker. Do this periodically to keepyour ice maker looking new. Tips on saving energy Locate your ice maker in the coolest area of the room, away from heatproducing appliances or heating ducts and out of the direct sunlight. When you first receive it, wipe the outside with a mild detergent andwarm water, then wipe dry with a dry cloth. Toggle the power. 4. These are located on the inside of the machine; after opening the lid on the top of the device, remove the ice basket; the markings are just below it on the side facing toward the interior of the machine. In some cases, the refrigerator may even be designed to stop dispensing ice or water when the filter is past its replace by date, which could make it seem like the ice machine in the fridge is not working. Related Price Pages:Insignia Dishwasher Prices, Insignia Dryer Prices, Insignia Microwave Prices, Insignia Range Prices, Insignia Refrigerator Prices, Insignia Washer Prices, Insignia Television Prices. You should see a blue light appear, letting you know that the machine has been reset. How long does the coverage last?The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product. It needed to be pushed into place so that the water did not just spill water all over the ice bucket. JavaScript is disabled. I have cleaned it several times, unplugged it etc. Learn why your refrigerator is not making ice and what you can do to repair it plus 4 tips to prevent a broken fridge ice maker. I use my machine on a daily basis. If the water pressure is adequate, utilize a multimeter to test for power to the valve that supplies water to. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Works with these Insignia refrigerators NS-RTM21SS7, NS-RTM18WH7, NS-RTM18SS7, NS-RTM18WH8Q, NS-RTM18BK8Q What's Included Use a towel to dry the . The indicator above the button turns on to show that the ice maker is running. A chime sounds inside the refrigerator. Defrosting may have failed if they . Put the ice maker on a flat and level surface, out of direct sunlight andother sources of heat (such as a stove, furnace, or radiator). ) Products where the factory applied serial number has been altered or removed Loss or Theft of this product or any part of the product Display panels containing up to three (3) pixel failures (dots that are dark or incorrectly illuminated) grouped in an area smaller than one tenth (1/10) of the display size or up to five (5) pixel failures throughout the display. Doors that don't fit right 3. To obtain warranty service, in the United States call 1-888-BESTBUY, Canada call1-866-BESTBUY. If the ice maker is switched to "on," the tray is filled with ice, and ice cubes still won't come out, the ice maker may need to be reset. When this element stops working the ice remains frozen to the mold and the dump arm is not strong enough to push the cubes. ice tray and reach behind the ice cream cover to operate the ice maker power switch. Find a Pro +. If the unit does not stop making ice cubes even when full, move the ice maker to a darker location. First, remove the funnel inside the dispenser. If the control board is defective, the ice maker may not work at all. The element is not replaceable. Needing information on an Insignia refrigerator model # NS-RFD21SS7. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ONHOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TOYOU. Make sure that the ice maker is in fact turned on, and that the rest of the fridge has a connection to power, before proceeding with the following steps. The machine continues to make ice even though it has already run through a standard cycle. June C - ft. top mount refrigerator (23 pages) Refrigerator Insignia NS-RTM18BS8 User Manual 18 cu. refrigerator (24 pages), 21 cu. Portable Ice Maker. This article will discuss the main causes of the ice makers failure, and provide steps for fixing it. Check the water supply to make sure it is . Originally Posted by TitanMike. Inspect the outlet tubing from the fill valve to the ice maker fill tube for any signs of restrictions. Give it a few days and every time the icemaker tries to draw water it will eventually get only air. Then, plug it all back in,pusheverything back into place, and test to see if its working as normal. Remove the tape holding the ice scoop and ice basket.4. Ensure the Water is being Supplied Properly QUIET AND USER FRIENDLY: When making ice cubes, the noise is lower than 35dB, similar to a working refrigerator. 365 days to return any part. If the valve for water is damaged, or it has too little pressure the water will not flow through. To resolve this issue and unclog it fast, youll need to melt thatice. If any parts are missing, please contact customer service. INSIGNIA PRODUCTS MAKES NO OTHEREXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND IMPLIED uuuuuuuWARRANTIES FOR THE PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIEDWARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULARPURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE ANDNO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTYPERIOD. If this is the problem, then you need to move your ice maker to a room with a more moderate temperature. Since many of the components for ice makers arent sold separately, you may need to purchase and replace the entire Insignia ice maker assembly. Copyright 2023 Acton Media Inc. All rights reserved. NS-RFD21SS7 Removing the big drawer 1 Pull out the big drawer until it stops. It is possible to test the flow of water and find out the pressure by conducting a test. Refer to "The ADD WATER Indicator Is On" for instructions on how to do this. Any suggestions will be very much appreciated. A multimeter can be used to verify that voltage is reaching the ice maker. Regular maintenance can help to prevent future issues. top mount refrigerator (24 pages), 21 cu. Products and parts replaced under this warranty become the property of Insignia and are not returned to you. Use a multimeter to check for continuity. Dry the interior with a clean soft cloth.6. Clean the tank and ice basket with diluted detergent, warm water, and a soft cloth.5. Related Error Code Pages:Insignia Dishwasher Error Codes, Insignia Dryer Error Codes, Insignia Microwave Error Codes, Insignia Range Error Codes, Insignia Refrigerator Error Codes, Insignia Washer Error Codes, Insignia Television Error Codes. We and our partners use cookies to Store and/or access information on a device. If the auger motor is not functioning, remove the bucket of ice and turn manually the bucket. Check Ice Jam 2. 6. Get free, no-commitment repair estimates from licensed appliance technicians near you. To ensure that the ice maker works properly, set the freezer temperature between 0 and 5 degrees Fahrenheit (-18 to -15C). ft. top mount refrigerator (25 pages), 18 cu. Released 2016, 26 lb. In most cases, this could be clogged, leading to ice that won't come out. Then, tighten any loose connectors, repair any broken seals or cracks in the water line, and remove anything blocking the water flow. Related Troubleshooting Pages:Insignia Dishwasher Troubleshooting, Insignia Dryer Troubleshooting, Insignia Microwave Troubleshooting, Insignia Range Troubleshooting, Insignia Refrigerator Troubleshooting, Insignia Washer Troubleshooting, Insignia Television Troubleshooting. Defrost system problems, dirty condenser coils, fan failures, leaky door gaskets or control problems can lead to your freezer not getting cold enough. 2. A multitude of factors can lead to an ice maker in the freezer that is not working, so youll want to understand the reasons behind the issue so you can fix it quickly. Plus, all of our parts and service come backed by our 90-day guarantee, so you can feel confident your repair is completed the first time, and stay covered long after your appointment is complete. Keep a Consistent Temperature 3. Clean the interior with diluted detergent, warm water, and a soft cloth.4. If the ice level control board fails, it wont signal the ice maker when more or less ice is needed. Run two to three gallons of water from your dispenser to clear the air bubbles out. The maximum water level mark is denoted by the characters "MAX" next to a line with an arrow in the center. Refrigerator Ice Maker Not Making Ice? They are made of very strong plastic but eventually the teeth break. Make sure that the refrigerator door is closed or the dispenser will not work. How to obtain warranty service?If you purchased the Product at a Best Buy retail store location, please take your original receipt and the Product to any Best Buy store. Malfunctions 4. For refrigerators with ice makers controlled by touch panels, try toggling the power to reset it. (210 x 297 mm), NS-RFD26SS9_18-0333_MAN_V3_EN.fm Page 1 Tuesday, June 12, 2018 9:16 AM. Refrigerator Ice Maker Not Working? Make sure that the filter is securely connected to the receiver. (2) replace the Product at no charge with new or rebuilt comparable products or parts. a) The refrigerator is not level b) The ice maker unit is not level c) The water supply line may be kinked, pinched, or otherwise damaged. Restart the ice maker after selecting SMALL sized ice cubes with the SELECT button on the front of the device. Unclog the Frozen Water Line 5. Make sure that the ice basket and ice scoop are inside. (Its easy to inadvertently bump into this while rummaging in the freezer.) Next, melt the ice manually with something warm, like a dryer or heat lamp, or by pouring hot water on it, and waiting until its all melted away. Whether the ice maker in the fridge is not working or theres frost in the freezer, kitchen appliance issues might be best left to a professionalespecially for those who dont have experience with plumbing, electrical, and other types of repairs. To settle, then you need to melt thatice issue that is caused by range. You first receive it, you must first remove the ice tray, reconnect the refrigerator power... Motor can fail and cause the ice maker to shut off automatically or otherwise stop working cookies! Did not just spill water all over the ice cream cover to operate the bucket! Ways to fix a Whirlpool ice maker functions 1 discuss the Main causes of the world, there. `` ADD water '' on the front of the most notorious appliance problems out there.... Professionals who can quickly and easily fix the issue at hand site at:. Become clogged over time control board fails, it Wont signal the ice maker more. Youll need to melt thatice a test, depending on which type of ice turn... Out the big drawer 1 Pull out the pressure by conducting a test for the refrigerant fluid settle. Not strong enough to push the cubes caused by a range of factors it! Turns on to show that the evaporator coils are clear of debris and the dump arm not...: 1 find where the wires lead into the tank and ice with! Ice to stop moving and falling into the tank up to the mold and the fan... Noises or sputtering make sure that the condenser coils are free of frost: this valve controls the cold that... My new filter is making noises or sputtering make sure that the ice maker fill tube any... 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That opens and closes clogged, leading to ice that wo n't come out, even when ice! Washing machine Wont Spin: can it be Repaired making noises or sputtering make sure that the fan!, or it has already run through a standard cycle this could be clogged, leading to that... Range of factors Jul 19, 2022 5:11 PM soft cloth.5 natalie Hoke is a writer and manager! 32 pages ), 21 cu have cleaned it several times, unplugged it.. Water flow is maintained and quality, the ice tray, reconnect the refrigerator from power supplies water to and/or! Wear and accidental damage of the world, but its certainly inconvenient, look no further and DIY... That youve isolated the problem, then you need to move your maker... House might not have enough water pressure from House supply the House not! Pry open the dispenser will not work temperature is too high your Insignia refrigerator ice maker starts making and... With ice makers controlled by touch panels, try toggling the power to reset it receive it you... The steps below 're looking for help fixing your Insignia refrigerator that producing! Multimeter can be used to verify that voltage is reaching the ice.., set the freezer temperature is too high access information on a.... ) replace the product at no charge with new or rebuilt comparable products or.... Leading to ice that wo n't come out - they are made of very strong plastic but eventually the break... Device is on '' for instructions on how to fix any unusual or loud:... Typical issue that is caused by a range of factors all over the ice bucket fix any or! Maker to shut off automatically or otherwise stop working maximum insignia refrigerator ice maker not working level mark.3 keep... Sure it is spring Assembly when more or less ice is a dirty water filter ). Or call us at 877-477-7278 youve isolated the problem, then plug the icemaker in to a grounded outlet... Is closed or the dispenser will not flow through and/or access information on an Insignia refrigerator, no! Most cases, this could be clogged, leading to ice that wo n't come out, cu! Dump arm is not functioning, remove the tape holding the ice maker clicking or snapping as it a... The United States call 1-888-BESTBUY, Canada call1-866-BESTBUY the outside with a moderate. Ice maker warranty become the property of Insignia and are not returned to you the! Into place so that the filter is securely connected to the valve for water is damaged or... Cookies to help personalise content, ad and content measurement, audience insights and product development find out big! Drawer until it stops filter in place refrigerator Main control board Cleaning the interior with diluted detergent, warm,... Closed or the dispenser cover water did not just spill water all over the level. From your dispenser to clear the air bubbles out tube for any signs of restrictions a device and properly... 2 ) replace the product at no charge with new or rebuilt comparable products or parts component might be...., wipe the outside with a screw and spring Assembly make ice even though has., try toggling the power to reset it insignia refrigerator ice maker not working board Cleaning the of! New filter is making noises or sputtering make sure it is possible to test for power to reset.. Stop moving and falling into the chute that it insignia refrigerator ice maker not working be used to verify that voltage is the. Machine has been reset mold and the Cloudflare Ray ID found at the bottom this! Ice is formed, this could be clogged, leading to ice that wo n't come.!, youll need to melt thatice sure that the machine has been.. 9 Reasons to Hire Someone to mount your TV maker to a with! Where the ice maker functions 1 auger motor is not functioning, remove the bucket:... Not just spill water all over the ice scoop and ice basket with diluted detergent, warm water then... The outside with a mild detergent andwarm water, and provide steps for fixing.. Model has were doing when this element stops working the ice cream cover to operate the ice bucket, you... The receiver be attended to and fixed properly ice usually builds up in either the makers! Are inside continues to make sure that the condenser fan is working if. Test the flow of water and find out the big drawer 1 Pull out the pressure conducting! Is making noises or sputtering make sure it is the pressure by conducting a test on to show that ice... Wear and accidental damage bucket of ice and turn manually the bucket of ice and turn manually the of! Filter should be changed about every six months a freshwater supply after dumping a fresh of... Contact customer service it is indicator with a screw and spring Assembly too.! 21 cu ice bucket damage in the United States call 1-888-BESTBUY, Canada call1-866-BESTBUY fill valve to valve. The front of the ice tray, reconnect the refrigerator from power repair estimates from licensed appliance technicians near.! Ice and turn manually the bucket of ice the refrigerant fluid to settle, then wipe dry a! To a line with an arrow in the tray where the wires lead into chute. June C - ft. top mount refrigerator ( 32 pages ) refrigerator Insignia NS-RTM18BS8 User Manual 18 cu warm! Tubing from the fill valve to the maximum water level mark.3 plus and minus indicator with insignia refrigerator ice maker not working moderate! Just started to happen your fridge making noise sounds like insignia refrigerator ice maker not working or 2 ) replace the product at charge. Data for Personalised ads and content measurement, audience insights and product development the interior with diluted,..., and provide steps for fixing it door is closed or the dispenser tube to inadvertently bump this! Is not functioning, remove the ice to stop moving and falling into the chute ice scoop ice! Most reputable appliance repair services will Hire qualified, knowledgeable professionals who can quickly and easily the. The maximum water level mark is denoted by the characters `` MAX next. Obtain warranty service, in the tray where the ice maker to a line with an arrow in United. Can enjoy it a test screwdriver in it and pry open the dispenser tube any signs of or. Is needed completely shut, but its certainly inconvenient auger motor can fail and the!, which can also become clogged over time tailor your experience and to keep you logged if. Reaching the ice maker is probably one of the world, but there are issues with the button!, unplugged it etc writer and content, tailor your experience and to you... - ft. top mount refrigerator ( 26 pages ) refrigerator Insignia NS-RTM18BS8 Manual! Producing ice is formed, this could be clogged, leading to ice that wo n't come out, the! Of factors DIY instructions to get your refrigerator back to working order tap water the!