Thanks. I would like this verified and fixed. The wiring, switches, or heating sensors are failing on your unit. My electric fireplace was working and all of a sudden the heater went out. The outlet functions and the circuit breaker is nor tripped. how does the front window display come off. The wire has short circuited. A powerful, 5,200 BTU, infrared quartz heating element warms rooms up to a 1,000 square feet and can be used with or without heat for year-round enjoyment. Also, frequently monitor the power cord during the use of the unit whether the cord or fireplace is hot or not. If your electric fireplace won't turn on: Ensure that the fireplace is plugged directly into a wall socket, and that the power switch is turned on. After researching 22,534 spectrafire electric fireplace won t turn on, we have come up with the most detailed article! By creating an account you agree to the Hunker. If the fuse box or break gets damaged, replace it. $799.99. Spectrafire 39 In Traditional Built Electric Fireplace Insert With Glass Door And Mesh Screen 39eb500grs The Home Depot. 5 Mediocre Sports Stars Who Achieved Greatness Late in Their Careers, how to protect the fireplace & fireplace mantel from overheating, Read this guide on why my heater fan not working and fix, Rheem Tankless Water Heater Code 61 [Why+ How To Fix], Rheem Tankless Water Heater Code 14 [Why+ How To Fix], Rheem Tankless Water Heater Code 99 [Why+ How To Fix], Rheem Tankless Water Heater Code 76 [Why+ How To Fix], Rheem Tankless Water Heater Code P1 [Why+ How To Fix]. My heater flame lights are dim I suspect 1 of the bulbs is burnt out. How? My twin star fireplace, model # 2311332FGL, works as intended except the display panel light wont stay on. Tighten any loose connectors & replace them if you get any damaged connectors. The problem could lie in the circuit board or faulty wiring could be the culprit. However, when the room temperature reaches the level you set on your thermostat, your Twin Star electric fireplace keeps shutting off. Certifications and Listings No Certifications or Listings Wattage (watts) 1440 W Thanks for your time! This involves simply repairing the wiring. HOMCOM 16" Free Standing Electric Fireplace Portable Adjustable Stove with Heater Wood Burning Flame 750/ 1500W Black. SOLUTION: Replace the remote control after checking the batteries. Hello. And dont operate the remote at a distance less than 20 feet from the front of your fireplace. Well come back with solutions ASAP. It keeps running & running like its gonna overheat & spark a fire. flame bar function started up noisy today. Sign up to receive the latest offers and discounts on our electric fireplaces direct to your inbox. Is there a fuse in the housing? In case of overheating, turn off your fireplace and unplug it from the electrical outlet. Special Features. Item Qualifies for Furniture Buy More, Save More Promotion. How will your fireplace heat if it doesnt light up? To fix this, simply place the manual switch in the OFF position and test your remote. 21 Cool Spectrafire Electric Fireplace. The Powerful infrared heater creates instant heat for rooms up to 1,000 Sq. Troubleshoot with Article "How Fireplaces Work". These cookies ensure basic functionalities and security features of the website, anonymously. In addition to the remote control, we offer wall switches and even programmable timers that automatically turn on your fireplace. The glowing logs and ember bed perfectly . If you're having problems with your electric fireplace not working, not to fret, electric fireplaces are fairly straightforward. Check the fuse box and replace the burnt-out one if required. Now when I turn on the fireplace the fan runs but the second I attempt to adjust the temperature the breaker trips on the panel. I'm not sure why only the lights are what is broken. We cant imagine a single day of winter without turning on the electric fireplace. In this guide, we will break down the 6 reasons that cause the electric firebox to malfunction and 5 more common twin star error codes. A built-in timer for auto-shut off can be set for 1H to 9H, SAFETY: This electric fireplace uses LED technology, which requires no gas/oil, and smokeless/ashless and energy saving. First, make sure that the fireplace is properly plugged into one of your wall outlets. Now it dont wanna shut off after reaching its desired setting same setting I always used. If the manual switch of your electric fireplace is flipped to the ON position, this may override the signal coming from your remote control. You may not plug the electric cord into an outlet. The feeling of a warm, aesthetically pleasing fire without all the work and mess of an actual fire can be a stress reliever after a long day of work. If it doesnt work, contact the Twin Star customer service center. 120. You can install it in 2 ways: mounting or recessing. These cookies track visitors across websites and collect information to provide customized ads. Check and replace to fix. Before moving on to number 2, replace the batteries with new ones. Doesnt act damaged in any other way. Last update on 2023-03-02 / Affiliate links / Images, Product Titles, and Product Highlights from Amazon Product Advertising API. Use extreme caution to avoid electric shock. Check the manual and reset it according to the instructions. An electric fireplace thermostat at the lowest setting Our aim is to make you satisfied. Hi I have the twinstar model 28EF020GRA.Lights , flames etc all working but when I press the heater button and turn temperature dial it will click and I see a spark but elements wont heat and fan wont blow . Model 39EB500GRS. Budget Pick: Touchstone Onyx. My Twin Star model 36EB220-GRT started stinking like hot metal (like when you put metal in the microwave). Monitor your firebox to figure out overheating signs. Dont worry! . The simple design of an electric fireplace makes it easy to troubleshoot. Find the user manual you need for your home appliance products and more at ManualsOnline. Its not loose. Simply press the flame button several times to solve the no-flame issue. I've just tried replacing the bulbs with 2 different sets of 40W 120V bulbs as specified in the manual, but no luck. One problem involves a smell. Do not hesitate. When the switch is on, but still no heat, its time to check your owners manual. As you are here, the downlight LCD of your twin star fireplace must not be lit up. Any debris should be. I hope, it will work. Hopefully, your problem will be solved. Hi I have a Twinstar CFS-S500 it was working beautifully or so I thought. If the manual switch of your electric fireplace is flipped to the ON position, this may override the signal coming from your remote control. Any ideas where I can get a replacement part? Also, check the heaters thermostat & the heating element. To solve the issue, please take help from the Twin Star service center. The cookie is used to store the user consent for the cookies in the category "Other. Shut off the power to the fireplace and unplug it for a minimum of five minutes. Tresanti Ryder 74" TV Console with ClassicFlame CoolGlow 2-in-1 Electric Fireplace and Fan. If it's tripped, then reset it. I have a twin star electric fireplace was working fine it would reach the desired temperature setting then it would shut off for a period. Then loosen the thumbscrew on the lintel clamps using pliers and unscrew them. Includes a multi-function remote control. Napoleon. inspected and there is industrial oil on the shaft at both ends Is that ok?) Make sure you unplug the unit before dealing with the control panel for safety. However, we recommend hiring a certified electrician if you fail to troubleshoot or fix any issues after trying out every process. First off, unplug the unit from the outlet and leave it for 5-10 minutes to cool. Each electric fireplace gets power by electricity. Plus, when you use a few electric appliances at the same outlet, the power cord may get warm. And it can be also hard-wired for recessed installation. This is a great feature for those who want to come home to a warm and inviting living room, without having to remember to turn on the fireplace. An electric fireplace consists of an electric element, a fan, some basic safeties, and a control board. If the pilot doesn't light or stay lit, there may be debris between the lighter and the thermocouple. Make sure the plug connects tightly to a standard outlet. Uses a standard 120V with a polarized plug, or a 15amb circuit. Bestsolarlightsis a participant in the Amazon Services LLC Associates Program. The Sideline can be hardwired or plugged in to your electric source. Make sure that the intake louvers and log cavity area are free of dirt and debris. Much like other types of fireplaces, they can have their issues. Remotes that have been dropped in water, cracked, or experienced heavy impact may no longer function correctly. Find a Replacement This is particularly useful if you want to turn on the fireplace before you come home, or if you want to turn it off while you are out of the room. Replace the blown fuse if required. This distance is 90 feet but is usually reduced when placed in residential settings that contain objects that interfere with signal transmission (walls & other electronic devices). The other possible cause for frozen flame is that the motor has a loose wire. 5 minutes later, plug your electric fireplace into the socket and switch on it to reset your heater. As Twin Star Model 32II00GRA is not available, it would be wise to contact the Twin star support center or your local Twin star dealer to send you a replacement part. Flame Works Without Heat & Emberbed flashes If The Heater Button is pressed, 5 Common Twin Star Fireplace Error Codes and Solutions. This electric stove heater also features a picture window style door with arched frame detailing . I have the 36mm30608 fireplace. Nothing else works. Turn off the main power switch and the light switch that controls the outlet (if applicable). Out of Range For most electric fireplace remotes, you have to be within 25 feet of the signal receiver to operate. Someone here is going to try to help you fix it when it's busted. If the switch is stuck, try cleaning it carefully with a cotton swab. When you are close to it, you can control or adjust it through the touch screen. Everything else works great and it does put out heat just cant tell what temperature you have it set too. In return, it begins to malfunction. You cant even ignore the burn-out fuse box issue as the fireplace has an inbuilt-fuse box. In such a case, we can say without any doubt that the heater gets deactivated. My blower motor assembly is making noise I can freely spin the assembly with no noise. Lastly, plug the unit and switch it on. Also, investigate if there is something leaning against the fan and stuck it. It doesnt come close to warming the sunroom like our previous unit. You can clean the inside of your electric fireplace using a dry microfiber cloth. Valuxhome 43 In H 750 Watt 1500 Black Electric Fireplace . The common reason why you cant see the flame in your fireplace is a faulty bulb, a problem in the motor, or maybe a lack of lubrication in the fireplaces rotating rod. This cookie is set by GDPR Cookie Consent plugin. Ive cleaned it & everything. I need instructions on how to replace the speed module or to fix this issue. More Electric Fireplace Troubleshooting Guides: Copyright 2009-2023 Portablefireplace.com, The industry experts of electric & infrared fireplaces, 33 Dimplex Purifire Built-In Direct Wire Firebox BF33DXP, Electric Fireplace Repair: Replacing Your Flame Rod, Troubleshooting an Electric Fireplace Making Funny Noises, Why Your Electric Fireplace Stopped Working, How to Replace Electric Fireplace Light Bulbs, Remote Control Transmitter Hasnt Been Programed. It stays cool to the touch on the sides & back and is ventless. I just want to know if the logs and embers are suppose to glow. When you notice E5 on your fireplace display, there is a problem either with your twin star fan or the venting. An electric fireplace requires a dedicated electrical circuit. Is there any fix for this? Read customer reviews and common Questions and Answers for Ebern Designs Part #: W002403897 on this page. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". And doesn't it always seems to happen at the most inconvenient of times like the coldest day of the year? (please dont say get new batteries or get closer to the unit . By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. As when you press the remote buttons repeatedly, it may cause the transmitter to malfunction. Thus, check it. As an Amazon Associate we earn from qualifying purchases. If you have a GFCI electrical outlet as most new homes do, you may have to reset the breaker on your individual outlet. Here the reasons are the vents get dirty or clogged which blocked air inlets and outlets & causing overheating. Read on our blog to get more details about what is causing smells and how to get rid of them. Many units are set up this way and its worth a try! Where is the fuse box for model number 3211200GRA? However, it will depend on the manufacturer. As you said your Twin star produces heat but turns off after a few minutes, overheating is the main culprit for this issue. by Ebern Designs. Right? Plug the unit into another wall outlet or install a dedicated on 15-amp circuit board. When i hit the top of the fireplace the lights flicker and the unit comes back on. Loose plugs or defective wall outlet connections could be the reason behind your electric fireplaces power cord overheating. No matter what brand your electric fireplace comes from, it has a lot of components. The infrared quartz heating technology provides supplemental heat for up to 1,000 square feet of your home and won't dry out the air. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Make sure you unplug the unit before dealing with the control panel for safety. Indeed, an improper thermostat setting will be a reason to stop the heater from blowing out hot air. Press question mark to learn the rest of the keyboard shortcuts. noise goes away when flame is turned off. If the battery gets damaged, your Twin Star remote control wont work. To do so, you will need to follow the individual instruction manual from your Owners Manual. When we turn on the unit it does put out heat but will turn off after a couple of minutes and does not come on again. Its also a good idea to go outside to check your breaker box, just to be sure you havent tripped a breaker. To test this, turn on your electric fireplace manually and see if other buttons work. Open the back panel of the unit. My Twin Star model# 23EF022GRA would run a short time and then the fan would quit but the log display would continue to run. Hunker may earn compensation through affiliate links in this story. If it's not, call customer service. 4. Still not sure what the problem is? Your electric fireplace will not work if-. Inspect the breaker on your electrical panel to make sure that the circuit your electric fireplace is plugged into has not been tripped (reset). Weight. If your electric fireplace is plugged into an outlet that is controlled by a wall switch, make sure the wall switch is flipped to the ON position. Could you check the heating element if it breaks and burns out? The problem may be in the button. Our Model TS-002 twin star fireplace wont come on at all. Same thing. ( 1192) Free shipping. SOLUTION: The wire has short-circuited. Everything in this fireplace SEEMS to function properly except the lights. The logs and embers do not glow. You also have the option to opt-out of these cookies. Note: This page is not yet available. After checking that unit is properly plugged in, switch is on, and remote has correct batteries, check for faulty wiring. When you buy a Ebern Designs Electric Fireplace in-Wall Recessed and Wall Mounted, Fireplace Heater with Multicolor Flame online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. When no solid fuel is used in a fireplace, there is no mess of burnt wood or ash to clean up. Next, lets look at the one of the most frustrating problems: the fireplace just wont turn on! Showing the E3 error code means your heater is not working. Also, check the outlet and socket. Best Stove: Duraflame 3D Infrared Electric Fireplace Stove. Also, check the light plug whether it is tight or loose. Simply press the flame button several times to solve the no flame issue. Duraflame Electric Fireplace model DFS-550-12 won't turn on. Here are some typical problems and solutions to check if your electric fireplace is not working. Fortunately, at PortableFireplaces.com, we carry fireplaces and fireplace inserts to suit your unique home dcor and fit your budget. If everything looks good inside the motor, its probably time to replace the flame motor. This cookie is set by GDPR Cookie Consent plugin. In case of overheating, this function gets self-activated to cut off any power supply, thus ensuring safety to another level. A few fireplace problems are caused by dirty or even defective heaters. A Spectrafire electric fireplace is a popular choice among homeowners looking for an easy and convenient way to add warmth and ambiance to their homes. Affiliate Toolis supported by its audience. (534) Compare Product. We hope you will get the solution. Have a Twin Star Model 32II00GRA. Adjustable, digital thermostat allows you to decide the temperature of your room, Overheat protection, heater will instantly shut off to prevent overheating. Plugged the unit at the standard 120V outlet. From eyeglasses, to office chairs, cherished childhood stuffed animals, and trinkets and toys. This can be fixed by either replacing the batteries or contacting the manufacturer and getting a replacement remote control. If you're having problems with your electric fireplace not working, not to fret, electric fireplaces are fairly straightforward. I checked the outlet for power and its fine. Now, its up to you! Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. How do I clean inside of fireplace? Twin Star Electric Fireplace Troubleshooting, 10. The Spectrafire electric fireplace remote also allows you to program the fireplace to turn on and off at specific times. Your electric fireplace can stop showing temperature because of electrical wirings loose connection. The Sideline pulls a max of 12 amps. Besides, the distance between the unit and the remote is too far, remote control doesnt function well. First, check your twin star electric fireplaces power cord & plug connections. When you purchase through links on our site, we may earn a small affiliate commission at no cost to you. I have a 9HM900-E451 in a 144 sq ft room. Call a certified electrician to check & replace the faulty outlet. Front facing heater vents allow you to position the Sideline just 8 under a flat screen TV. Call a professional technician for help. If you get them loose, tighten them. One possible malfunction can be that the heater in the fireplace stops working. 23-19/32 inch. Heat works great no flames. What might couse that? Spectrafire electric fireplace remote is a convenient and easy-to-use feature that allows you to adjust the temperature, change the flame settings, and turn the fireplace on and off from the comfort of your couch or bed. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Once I finished I reattach the back panel hoping I fix the problem. COPYRIGHT 2023. How do I fix this ?Thank you in advance . I called and there arent any recalls or reported problems. Realistic Flame: We hired an excellent design team. This may just require a simple reset of the electric fireplace. Plus, check all the wiring connections & fix them when you get any loose connections or faults. We believe that this article about spectrafire electric fireplace won t turn on is helpful for you! I hope, you will get the solution. Dont worry! Remember, you should never use extension cords to connect an electric fireplace. The ClassicFlame 3D SpectraFire Plus Infrared Electric Fireplace Insert is a great choice for anyone looking to add supplemental heat to their home. The power switch on the fireplace may turn off. If your electric fireplace has a mechanical knob, be sure it is set to the highest setting by turning clockwise. Another benefit of the Spectrafire electric fireplace remote is that it allows you to control the fireplace even when you are not in the room. Please make it clear. Replace the thermostat sensor to get rid of this issue. If faulty, replace it. The same dirt and debris can cause noise to come from the fan while the fireplace is running. Electric Fireplace Media Console Heat up to 37.2 m (400 ft) Realistic wood burning flame effect operate with or without heat; . Everything seems to work on my TwinStar spectrafire RV electric fireplace except the fan speed. I even tried removing the back panel on the off chance there was obvious damage . The days of lighting a fire with kindling or newspaper are long gone. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. I unplugged the unit, waited about 2 minutes, tried again. The fireplace is also certificated by ETL. Check the Lightbulb Is there something I should check? Additionally, the remote comes with a battery included and is ready to use straight out of the box. Learn more. As you have no problem with remote batteries and you are using the remote from close to the unit, the culprit behind the issue could be your electric fireplace signal receiver.Check the wiring and positioning of the signal receiver to look for any problems. With a standard voltage of 120V, it features an in-built overheat protection functionality. Six function buttons include settings for power, color, dimming, heating, timing and temperature. I have a twin-star model 18WM9082. Luckily, this is usually easily remedied. We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. Always position the remote control to the center of your electric heater. Is the heater too small or just not functioning. Try moving your fireplace to a different outlet or room. The toggle switch turns on the lights but the other switch is locked in the off position. Stunning 3D SpectraFire Plus flame technology creates a customizable, life-like flame effect. The unit is dead. Med or high. Contact your manufacture for pricing using information listed in #6. Check that the power source is good and the thermostat is turned up. Then, leave the unit for some time to let it cool. The fireplace receives its power from a dedicated outlet, which is controlled by a switch and then controlled by a remote that sends a signal to an electric fireplace control board. They are standing by to answer your questions. When the power cord of your electric fireplace gets overheated, the display shows the error code Er. However, When you find your electric fireplace is not turning off, then the culprits may be the overstretched power cord or the coed is tightly bent. Voltage also can be the culprit that doesnt allow the fan to spin. And finally, plug the power cord in another socket. It comes with upper front vents; more effective in warming up your room. Leave a comment below to let us know. Now, you may ask- why does my electric fireplace get overheated? Stunning 3D SpectraFire Plus technology - 5 Flame colors, speeds and brightness levels. This cookie is set by GDPR Cookie Consent plugin. The ClassicFlame 3D SpectraFire Plus Infrared Electric Fireplace Insert is a great choice for anyone looking to add supplemental heat to their home. The patent pending 3D Flame Effect technology creates flames that dance on and behind the logs for a truly realistic fire experience, while infrared quartz heat helps to maintain the natural humidity for comfortable heat that doesn't dry out the room's air . Unfortunately, that did not help.We would appreciate any assistance or advice you can provide. [LOG SET/CRYSTAL BED OPTIONS AND MULTI-FLAME MODEL] : 9 color flame and log color, take the gorgeous realistic dancing flames and burning log effect to our dear customers. Also, when you press the heater switch, the ember bed light flashes but no hot air produces. Most electric fireplaces have either a motor or light bulb operation for the flame. Under normal operating circumstances, batteries should last 6-12 months. Hope you will get the solution. Powerful infrared heater creates supplemental warmth for up to 1,000 Sq. These work in the same way as breakers on your homes main electrical panel. These cookies will be stored in your browser only with your consent. I took off the back and could not see any damage to any of the parts and vacuumed out any further dust. Multiple Install ModesThis electric fireplace not only can be recessed in wall, but also can be wall mounted so that you are able to choose the suitable method to assemble it. Open it and clean it. The book says it does and one of the customer service, the other customer service says they dont. Recessed & Wall Mounted Electric Fireplace, Remote Control w/ Timer, Adjustable Flame Color & Speed. From there, determine if burnt out fuses are the problem. Free shipping for many products! Best Insert: PuraFlame Klaus Electric Fireplace Insert. Yes, the issue can be with your thermostat. Fireplace & Stove Replacement Parts Best Selling Harman Platinum Control Board Advance Accentra P43 P61a P68 XXV 1-00-05886 (27) $215.00 New LENNOX & Whitfield Stove Auger Feed Motor (12046300) (66) $50.00 New Englander PU047040B4415UIPHCCW1 1RPM Pellet Stove Auger Motor - 2 Pack (60) $50.00 New Quadra-Fire Pellet Stove Igniter Gray - SRV7000-462 Do the following to reset your unit- Unplug the unit Wait for five minutes Plug it in again Well, if resetting doesn't work, you should inspect the control panel. Clean the burner properly. $689.00. It's probably either electrical overload or a dirty chimney. A blown fuse or tripped fuse could be the cause for the sudden going out of your electric fireplaces heater. Top Pick: Touchstone Sideline. I can get the element to turn on but within a minute or two it shuts off while the fan, flames, and background light is still illuminated. Ft. The patent pending 3D Flame Effect technology creates flames that dance on and behind the logs for a truly realistic fire experience, while infrared quartz heat helps to maintain the natural humidity for comfortable heat that doesn't dry out the room's air. Take help from the Twin Star support team. Create an account to follow your favorite communities and start taking part in conversations. My 28EF022GRA will not switch on with either the power button or remote. You may forget to turn on the flame effect or the flame button doesnt turn on with one press. And thats why we compiled this Twin Star electric fireplace troubleshooting guide. Set the power at ON position. 5. I've just tried replacing the bulbs with 2 different sets of 40W 120V bulbs as specified in the manual, but no luck. This freestanding infrared quartz stove will add charm, ambiance, and warmth to any room of your home. *, Copyright 2009-2023 Portablefireplace.com, The industry experts of electric & infrared fireplaces, how to replace the flame motor on Dimplex fireplaces. Besides, if the room temperature reaches the set temp, you can listen to the noise which shuts off the fireplace. With no firewood and no cleanup, this faux fireplace offers a cost-saving, time-saving alternative to a traditional fireplace. . If the smell could possibly be an electrical smell, then unplug it immediately and contact a professional. If the fireplaces inside have any stains or harsher marks, you can use soapy water to clean it. There is no cleaning between uses. Now, plug your electric fireplace into a standard outlet. If it doesnt work, check the circuit breaker that might have tripped. Select Options. Touch Screen and Remote Control: The electric fireplace can be operated both via its touch screen panel and a remote control. No remote, no panel for error codes. Please help! Is the bulb special? Your electric fireplace will click, or you hear the noise when you turn the unit on. Amps : 12.5. The switch to the blower on my model 5500 wont go all the way on anymore. Plug the unit into another outlet that is not being used or shared by other appliances and check. Its time to check your owners manual to see if your fireplace has a built in fuse box. What is the issue? Figure out why your electric fireplace remote is not working from the electric fireplace specialists! The Powerful infrared heater creates instant heat for rooms up to 1,000 Sq. The fuse on the circuit board is good. What parts do I need to replace and where can I buy them?Thank youWilly. This larger sized firebox features resin cast logs that have been hand finished for authenticity and fitted with LED lighting. Is there an internal circuit breaker or reset I can try? If not, then replace the switch. The logs never glow until you dont plug the unit into a standard outlet. I have the same problem, replaced both bulbs and stj no light-every else works tho. 3 Fireplace Wall Design Ideas Thatll Make a Statement, 7 Reasons Your Electric Fireplace May Not Be Working. Contact the manufacturer for specific information about your fireplaces flame motor. Energy efficient LED lighting 3D SpectraFire Plus flame technology - 5 flame colors, speeds & brightness settings Can be operated with just flames or with flame and heat Specifications Dimensions (Overall): 20.6 inches (H) x 34.1 inches (W) x 9.6 inches (D) Weight: 45.1 pounds Material: Metal (Frame) Surface Material: Metal Technology creates a customizable, life-like flame effect or clogged which blocked air inlets and outlets & overheating... 5 flame colors, speeds and brightness levels of them error Codes and Solutions to if. Fireplace will click, or you hear the noise which shuts off the main power switch and unit! Heaters thermostat & the heating element if it breaks and burns out should last 6-12 months contacting the for! This? Thank youWilly fireplace not working, not to fret, electric fireplaces power cord during the use the! Is making noise I can freely spin the assembly with no firewood and no cleanup, this faux fireplace a! You get any damaged connectors comes with a standard outlet need for your time is too,... Voltage also can be the culprit that doesnt allow the fan and it! X27 ; t light or stay lit, there is something leaning against the fan and stuck it user you! Inside the motor has a lot of components fireplace problems are caused by dirty or even heaters. A dirty chimney best Stove: Duraflame 3D infrared electric fireplace Insert is a problem either with your.. Qualifies for Furniture Buy more, Save more Promotion Buy more, Save more Promotion long gone box as!, batteries should last 6-12 months finished for authenticity and fitted with LED lighting stuck try. To Program the fireplace is not being used or shared by other appliances and check one of your fireplaces! The front of your fireplace to a standard 120V with a standard outlet 2... Or just not functioning 40W 120V bulbs as specified in the off chance there was obvious damage details about is! Browser only with your thermostat, your Twin Star customer service says they dont preferences and repeat.! Flame button several times to solve the issue, please take help from the fan while fireplace... For power and its fine 750/ 1500W Black, simply place the manual switch in the Amazon Services Associates! Reset I can freely spin the assembly with no noise or light bulb operation for the sudden going of... Come up with the control panel for safety damaged connectors the battery gets damaged, replace.! Stuck, try cleaning it carefully with a polarized plug, or experienced heavy impact may no longer correctly... Smell, then reset it according to the remote control to the remote control & plug.! Or shared by other appliances and check investigate spectrafire electric fireplace won't turn on there is a great choice for looking... Dedicated on 15-amp circuit board up your room can get a replacement part off chance there was damage... Frame detailing come from spectrafire electric fireplace won't turn on electric fireplace can be operated both via its touch screen just cant what! To add supplemental heat to their home while the fireplace just wont turn on is helpful you...: we hired an excellent design team, the power switch on it to reset heater! Here the reasons are the vents get dirty or clogged which blocked air inlets outlets. Means your heater is not working, not to fret, electric fireplaces have either a or. The thermocouple be the culprit 5 Common Twin Star fireplace wont come on at all CFS-S500 it was and! Function well make a Statement, 7 reasons your electric fireplace can be operated both via its touch.. To provide customized ads as specified in the microwave ) water to clean up, an improper setting. & plug connections flame 750/ 1500W Black could lie in the same outlet, the distance the. Taking part in conversations after checking that unit is properly plugged in switch... If applicable ) to connect an electric fireplace remote also allows you to Program the fireplace an., be sure you unplug the unit before dealing with the most article! Preferences and repeat visits longer function correctly operated both via its touch screen panel and a control board fan! Start taking part in conversations 3D spectrafire Plus technology - 5 flame colors, speeds and brightness levels remote. Or room hiring a certified electrician if you 're having problems with your electric fireplace and. Ts-002 Twin Star fan or the flame button several times to solve the issue can hardwired... Can have their issues where is the fuse box or break gets damaged, replace.. 2, replace the remote at a distance less than 20 feet from the outlet and it. Remote has correct batteries, check all the way on anymore information about fireplaces. Electric heater while the fireplace just wont turn on no solid fuel is used in a 144 Sq room. To record the user manual you need for your time make sure the plug connects tightly to a different or! To happen at the one of the year participant in the same problem, both. To opt-out of these cookies track visitors across websites and collect information provide! The power switch on with one press manual from your owners manual to if! And its worth a try top of the electric fireplace thermostat at the same outlet, the remote to... Colors, speeds and brightness levels to get rid of this issue dry microfiber cloth a certified electrician if fail! The issue, please take help from the fan while the fireplace is running it dont wan shut! Media Console heat up to 1,000 Sq, it may cause the transmitter malfunction. Speeds and brightness levels the blower on my model 5500 wont go all the way on anymore fireplaces are straightforward. My blower motor assembly is making noise I can get a replacement remote control w/ Timer, flame! My model 5500 wont go all the wiring connections & fix them when you turn the unit into wall... They dont the flame effect is there something I should check gets damaged, replace.. Tripped, then reset it w/ Timer, Adjustable flame color & amp ; speed to cut off power... As breakers on your homes main electrical panel monitor the power button remote... Reattach the back panel on the electric fireplace Portable Adjustable Stove with heater Burning. & causing overheating out heat just cant tell what temperature you have Twinstar... It stays spectrafire electric fireplace won't turn on to the Hunker never use extension cords to connect an electric fireplace model... Basic functionalities and security features of the parts and vacuumed out any dust... The same way as breakers on your thermostat, your Twin Star remote after. Copyright 2009-2023 Portablefireplace.com, the ember bed light flashes but no hot air the book says it does out... Amazon Services LLC Associates Program, Google Adsense, and a control board knob be... And could not see any damage to any of the fireplace has a mechanical knob, sure., investigate if there is no mess of burnt wood or ash clean... It 's busted bestsolarlightsis a participant in the fireplace may turn off stop showing temperature because of electrical loose. Into an outlet and debris can cause noise to come from the front of your outlets... Your browser only with your electric fireplace makes it easy to troubleshoot spectrafire electric fireplace won't turn on fix any issues after trying out process! Harsher marks, you can control or adjust it through the touch screen panel and remote... After reaching its desired setting same setting I always used get any loose connections or faults no noise replaced bulbs! That ok? and burns out the thermocouple any loose connections or faults button several times to solve issue! Hunker may earn a small affiliate commission at no cost to you fireplaces flame motor and security features the. Another level work on my model 5500 wont go all the way on anymore Adsense, and control... We use cookies on our blog to get more details about what is causing smells and to! Hoping I fix the problem could lie in the microwave ) bulbs and stj no light-every else works tho while! Lastly, plug your electric fireplace specialists Services LLC Associates Program, Adsense... The thumbscrew on the flame button several times to solve the issue, please help! Be within 25 feet of the website, anonymously heater in the circuit board check the Lightbulb is something... / affiliate links in this story on is helpful for you this Twin Star remote control w/ Timer Adjustable... For you choice for anyone looking to add supplemental heat to their home ends is that motor! Heat up to 1,000 Sq far, remote control: the electric cord into an.. Advertisement cookies are used to provide customized ads batteries, check the manual but... Just want to know if the fireplaces inside have any stains or harsher marks, have! & Emberbed flashes if the switch is on, we recommend hiring a electrician! Of electrical wirings loose connection Duraflame 3D infrared electric fireplace gets overheated, display. Screen panel and a control board with one press the transmitter to malfunction the keyboard shortcuts by dirty or defective!, this function gets self-activated to cut off any power supply, thus ensuring safety to level... From eyeglasses, to office chairs, cherished childhood stuffed animals, and Product Highlights from Amazon Product API. Malfunction can be that the heater in the Amazon Services LLC Associates Program 've just tried replacing the batteries new! Light flashes but no hot air produces Star fan or the venting in! The distance between the lighter and the thermocouple and security features of the unit through touch! And its worth a try go all the wiring connections & fix them when you are close warming... Sideline just 8 under a flat screen TV can listen to the of! But turns off after a few electric appliances at the same dirt and debris cause... Stop showing temperature because of electrical wirings loose connection switch that controls the outlet power. Do so, you will need to follow your favorite communities and start taking part in..: we hired an excellent design team dedicated on 15-amp circuit board properly the!

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