Ticket purchasing limits are specific to each game. (UK bank account holders only). Featuring seven screens it offers everything: Hollywood blockbusters, foreign films, documentaries, live events, streamed events, esports, and more. The process to credit/refund supporters who have purchased match tickets and or hospitality for these fixtures will begin immediately. See Premier League action at St Mary's and experience the drama of a matchday live. The credit for the ticket sale (less a 10% administrative charge) will either be deducted from the cost of your next season ticket renewal or the funds can be withdrawn throughout the season using the Cashback service during the allotted timeslots advertised below. 2,500. Q. To close a submenu press the escape key. A. A. To follow us on Facebook, simply 'Like' our Coronavirus page. English Premier League. . Our seats generally end up being located in the Clock End Upper area of the Emirates. We will do our very best to put couples/families/friends together at matches. Tickets for rescheduled Arsenal events will be also included. London, N5 1BU, Explore ourHelp Centrefor answers to common questions, For all other enquiries please use ourNew Enquiryform. Members based outside of the UKshould allow 21 working days. Memberships. Step 3: Click on 'All Matches'. Please note the carabao cup is not included. Ticket requests open within hours of the schedule being released each season. You will not be allowed to request funds for supporters that are managed in your network. Read More Related Articles. If you need to update your membership details then click here. For games against Arsenal, Chelsea, Liverpool, Manchester City and Tottenham Hotspur, Official Members need to make a ballot application for the chance to be successful in obtaining tickets; this . Arsenal Women Home Match Ticket Terms and Conditions 2022-23, Arsenal Women Season Ticket Terms and Conditions 2022-23, Away Match Ticket Terms & Conditions (Match-by-Match) - 2022/23 This requirement of a membership for each ticket request is a requirement of Arsenal for all supporter clubs, so there must be an associated membership for each. Refunds & Exchanges Help My Fandango . If and when your ticket sells, your membership card will be disabled for the game while the buyer's membership card will be activated. This form is not for ticket requests or for non disability access members. Arsenal have announced that ticket holders will be entitled for a refund for the club's final 10 matches of the 2019-20 season. Full details and timings will be communicated directly to fans. Q. Buy Sporting vs Arsenal tickets online starting from 130.00GBP. However, for more prestigious . Step 2: Then, click on Match Tickets at the top of the page. Step 5:To view available seats via the Ticket Exchange, you will need to toggle on Include Tickets Posted on Ticket Exchangefrom the left-hand side menu. For further details of our complaints policy and to make a complaint please click this link: thesun.co.uk/editorial-complaints/, Arsenal will refund supporters who have bought tickets for their remaining matches this season, Arsenal stars leave training as they become first Premier League club to return after 47 days of isolation, Arsenal confirm they will refund ticket holders for last ten matches after coronavirus pushed games behind closed doors, 'Were here and were not going to stop' - Mikel Arteta makes bold title vow after Arsenal's 4-0 win over Everton, Man Utd 3 West Ham 1: Quadruple hopes still alive as late Garnacho stunner sees Man Utd come from behind to top Hammers, Sheff Utd 1 Tottenham 0: Spurs knocked OUT of the FA Cup as Ndiaye sends Championship high-flyers into quarters, Liverpool 2 Wolves 0: Stalwarts Van Dijk and Salah score to see Klopp's men clinch vital win, Southampton woes get even worse as they're knocked out of FA Cup at home to LEAGUE TWO Grimsby, FA Cup draw: Quarter-final ties revealed as Manchester United and City learn opponents, Ivan Toney slams FA for 'leaking' gambling charge investigation as he faces lengthy ban, Roy Keane blasts West Ham defenders for acting 'like they're in Starbucks' for Man Utd goal, ARSENAL NEWS LIVE: Follow for the latest Gunners news, Mikel Arteta oversaw small group sessions this week, club look forward to a restart date in June, follows similar decisions made by Manchester City, Independent Press Standards Organisation (IPSO). Ciaran's AFC Fans raffle for Clock Tower Sanctuary. Q. Arsenal v Sporting Portugal Tickets. Check out our exclusive Wallpapers for desktop and mobile today! Back for 2022-23 - first fixtures booking now! Get Britain's best-selling newspaper delivered to your smartphone or tablet each day - find out more. Premier League Commitment Regarding Discriminatory and Abusive Conduct (August 2021) A. A. MATCHDAY TOUR. The answer to your question might be answered in the step-by-step guide below. Q. A. On the events page choose your match and your seating section of the stadium you wish to sit in and how many tickets you need, from the hundreds of football tickets for sale . Please call our Fan Services Team on 0207 619 5000 for further assistance. "The process to credit/refund supporters who have purchased match tickets and or hospitality for these fixtures will begin immediately. No, each individual member will need to request their own funds by logging on to their online account. View tickets. 'Whether as part of a season ticket or for an individual match, supporters will be offered a credit for next season or a refund. 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Highbury House Please ensure that you enter the correct bank details, any incorrectly submitted details will result in a failed transfer request and you will have to wait until the next available window to resubmit your withdrawal request. Gold Membership Terms and Conditions 2022-23 (extract regarding disability) Unlimited hot and cold drinks. its just not worth it. 75 Drayton Park Arsenal Football Club Arsenal Hospitality Website Terms and Conditions, The Arsenal Membership Terms and Conditions 2022-2023 (disabled supporter extract) Q. A. A. The 6 Tottenham players who will benefit from Jose Mourinho's end of season attitude; Read More Related . Q. Unfortunately, this wont be possible. The other economical option is to get Arsenal Red memberships through the club and buy them during the Red member on sale or Ticket Exchange, but each ticket bought directly from the club will still require a Red-level membership. What information do I need to use the Cashback service? Arsenal have elected to give refunds to their season ticket holders over the games they will miss due to the coronavirus crisis, admitted that it is "inevitable" that the current campaign will . The club have given supporters the choice of claiming a full refund or having credit issued towards ticket purchases next season. If I dont renew my season ticket is there a window that I can withdraw my funds at the end of the season? . It can take up to 10 working days for the funds to clear into your account and once the funds have cleared it will show as paid. If you have any questions about corporate tickets and Matchday Experiences, including VIP Boxes, at Emirates Stadium or are interested in becoming a Platinum Member, member of The Avenell Club or an Executive Box Holder contact our Premium Sales Team. Protecting both the seller and buyer. FAQs. My position on the Season Ticket Waiting List, Season Ticket Waiting List FAQs (General Admission), Disability Access Season Ticket Waiting List. This requirement of a membership for each ticket request is a requirement of Arsenal for all supporter clubs, so there must be an associated membership for each. It isn't the biggest of all matches, but Arsenal v Brentford is still an exciting Premier League match in the 2022-2023 season for the fans of both teams. Box Level Terms and Conditions 2022-23 Whether as part of a season ticket or for an individual match, supporters will be offered a credit for next season or a refund. We cannot help with securing match tickets within the 10 week request window (exceptions would be tournament matches like Champions League, FA Cup, etc, which are announced as we advance, and have short request windows). Home Match Ticket Terms & Conditions - 2022/23, General Admission Season Ticket Terms and Conditions 2022-23, Ticket Exchange and Transfer Terms and Conditions 2022-23 There is no additional charge over the standard booking fees that are in place for an online booking. Payment Full payment is expected when the ticket request is made. Ticketgum. Once the tickets are in the basket, they will automatically be assigned to the membership number of the account logged in under. 75 Drayton Park It should be noted that you cant be refunded your booking fee, the amount you pay to book tickets, but hopefully, this article has shown you all you need to know about football ticket refunds at Arsenal. This menu is keyboard accessible. A club statement read: "As a result of recent Government statements and Premier League discussions it is now sadly inevitable that due to the Covid-19 pandemic our remaining home and away matches of the 2019/20 season will be played behind closed doors, with no fans present. Do not email us asking about match tickets if theyre not listed on our tickets page, because we wont be able to help you. Q. I bought a ticket and never received a confirmation email. justgiving.com. The Exchange provides Season Ticket Holders with a secure and convenient platform to resell tickets to fellow Arsenal members. Club Level Season Ticket Terms & Conditions 2022-23 . Club Level Season Ticket Waiting List Terms and Conditions Arsenal Fixture and Ticket Alerts. 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. Arsenal Membership Terms and Conditions 2022-23 News Group Newspapers Limited in England No. Season ticket holders unable to attend a game can make their ticket available once the match is sold out via the Ticket Exchange Service. We on average receive a maximum of 30 so please dont ask for / expect your huge bachelor/bachelorette party group will be approved. We are here to listen and help as best we can. Don't miss the latest news and figures - and essential advice for you and your family. You can return items to us via post ( Address: Arsenal Returns Dept, Torque, Challenge Way (Off Cutler Heights Lane), Bradford, BD4 8NG) : We will process any refund due to you as soon as possible. Track My Order Returns & Refunds Delivery Contact Us FAQs Promotions Stadium Tours Our Stores Gift Card Balance Checker Size Charts. A. All updates will continue to appear here on Arsenal.com and across our social media. Q. That would mean waking up in the middle of the night for us here in the states in order to be online at the right time. We hope you enjoy this convenience once its available. Disability Access Members Q. Platinum Membership Terms and Conditions 2022-23 (extract regarding disability) Arsenal fans are really hyped up with their new players. If a problem occurs prior to when its too late, Arsenal will give you a full refund. All you have to do to obtain your refund for a HOME ticket is send a letter, fax (F/ 0207 704 4161) or email (boxoffice@arsenal.co.uk) from the registered email address of whoever bought the Arsenal football tickets to the club Box Office making sure you state the membership numbers and details of how your tickets were purchased. No Stadium Tour product can be sold on. By posting your seat on Ticket Exchange, you will earn an attendance stamp which will count towards you earning your Attendance Trophy - meaning. Arsenal v West Ham United tickets are available in the booking system of Livefootballtickets, the online marketplace for football tickets. Can I set up a direct debit so the funds are transferred automatically once the service is open or do I have to manually transfer the funds each time? A notification email will be sent to Platinum members who have successfully sold their season ticket seat(s) via Ticket Exchange confirming the dates when the service will be open to withdraw any further funds accumulated after renewing your season ticket. Requesting tickets through Arsenal America: If you are selected for a ticket, you are responsible for payment. I am having problems accessing parts of the site when purchasing tickets, Error messages buying tickets on the Online Box Office. Club Level Match-by-Match Ticket Terms & Conditions - 2022/23 What happens to their seat? Ticket Compare can ensure you get the tickets to your chosen game and avoid disappointment. You will have to wait for the next window when the service is available before you can resubmit a withdrawal request. Letters should be sent to: Box Office, Arsenal Football Club, Highbury House, 75 Drayton Park, London, N5 1BU. Q. Explained, Jon Hamm And Anna Osceola Are Engaged After Two Years of Dating, Prime Videos Perfect Addiction Trailer: Looks Like a Promising Tale of Vengeance. All available Arsenal tickets are . TO ENTER: Arsenal will be sending surveys via email to match attendees across the 22/23 season, giving those select fans the chance to provide feedback on their match-day experiences. Q. Renowned for having teams that centre on creativity, flair and lightning-quick players; they are often a joy to watch and on their day quite simply unplayable in both Premier League matches and FA Cup . Away Match Ticket Terms & Conditions (Match-by-Match) - 2022/23. That has left many fans - from season ticket holders to Can Man Utd, Arsenal and Chelsea fans get ticket refunds for Premier League matches postponed by coronavirus outbreak? . Buy Now from 10. Advance Purchase Scheme Terms and Conditions. Cashback. There are no re-selling sites like StubHub that tickets can be purchased. When will the Ticket Exchange service be available for a fixture? Copyright 2023 The Arsenal Football Club plc. If not, you can search our extensive Help Centrewhich contains lots of useful information about the Club's Ticketing Services and more. 2023. Check out our exclusive Wallpapers for desktop and mobile today! How long will it take for the funds to be transferred to my bank/building society? Arsenal Women Home Match Ticket Terms and Conditions 2022-23. I have multiple members in My Network; can I use the Cashback service for them? The last 18 months have been some of the most difficult of all our lives, and we know wed not have made it through without the love and community that we find from this club, from Arsenal America, and from our branches and support groups across the country. Note, the ticket must be sold for points to be allocated. Modified on: Sun, 22 May, 2022 at 1:38 PM. Can I use my account funds to purchase Home/Away tickets or merchandise from the retail store? Memberships for Adults. Q. My Digital Pass keeps disappearing from my Apple Wallet, How to add your Digital Pass to your phone, How to use your Digital Ticket on your phone. Supporters who are registered as disabled with the Club as disabled are able to purchase tickets online or by calling the Access Team +44 (0)161 444 1894. This could result in the match date moving from its current day and time to anywhere from Friday to Monday on the same weekend. Arsenal vs Everton Same Game Parlay Picks. They were the first top-flight side to return to individual training and Mikel Arteta oversaw small group sessions this week as the club look forward to a restart date in June. Thereafter, please check your bank/building society account. What description will be listed on my bank statement next to the credited funds? Ticket Request You must log into your Arsenal America account under the ticket request option and request tickets through the Ticketing Page. Adults From 15.00. A record-breaking 20,000 tickets have been sold ahead of this weekend's Continental Tyres League Cup Final between Arsenal and Chelsea. Our match ticket phone line is open from 9am-5pm, Monday to Sunday. A. In the highly unlikely case you do not receive the tickets you ordered in time for the match, we will refund 100% of your money back, plus we will offer you a credit worth 50% of your original purchase towards another match. If you have any other questions, please read the rest of the information below. from. The longer answer is that away tickets are generally quite scarce. To close a submenu press the escape key. Per Ticket for Category: A:85.50 | B:50.50 |C: 35.50, New Arsenal Season New Content from Arsenal Review USA, Arsenal Review USA FA Cup Victory: We Win Tings. "All tickets have been refunded via . Approximately 10 days before the match, the tickets will be distributed via email. Get tickets to watch our games against Manchester Utd and Chelsea. Q. I am a Platinum member, who do I contact if I have a query regarding this service? Check out our exclusive Wallpapers for desktop and mobile today! And with fan safety impossible to guarantee, it is "inevitable" all 92 . The well-established sports tickets broker has excellent availability for all games at Emirates Stadium - and at affordable prices too. Arsenal Football Club Arsenal had a higher transfer spend than any other Premier League club during the summer transfer window; Gunners brought in six new faces aged between 21 and 23; strategy is to switch focus to . Book your Aston Villa v Arsenal tickets through our secure booking system. To receive The Sun's Coronavirus newsletter in your inbox every tea time, sign up here. 17:30. from 506.05. Tickets start from just 15 for Adults and 10 for Juniors. Arsenal Ticket Information. Step 4: Ensure the box is ticked next to the desired seat to post for sale and click on Sell On Ticket Exchangeunder Ticket Actions. Can I use a non UK bank account to withdraw my funds? Q. I have several members in My Network; can I use the Cashback service for them? Arsenal America have no control over the movements of fixtures. Arsenal.com Arsenal Direct. Please check herefor more information about ticket availability for specific games. Information regarding season ticket and membership renewals for next season will be updated as soon as we have more clarity on future possible . The status of your withdrawal request can be viewed at any time after a successful submission by viewing the Ticket Exchange tab in the My Account section of the online box office. "Whether as part of a season ticket or for an individual match, supporters will be offered a credit for next season or a refund. A refund will be issued by the original payment method, to the value of the item printed on the receipt. Claiming a full refund or having credit issued towards ticket purchases next season will be issued by the payment... On to their online account gold membership Terms and Conditions 2022-23 ( extract disability. The online Box Office, Arsenal football club, Highbury House, 75 Drayton Park London. Tea time, sign up here renewals for next season will be issued the... That tickets can be purchased Limited in England no 2: then click... Can withdraw my funds ticket and never received a confirmation email online Box Office, Arsenal football club, House... Days before the match, the ticket request option and request tickets through Arsenal:... Are generally quite scarce day and time to anywhere from Friday to Monday the... With a secure and convenient platform to resell tickets to watch our games against Manchester and! Anywhere from Friday to Monday on the online marketplace for football arsenal refund tickets withdraw! Box Office America: if you need to update your membership details click... Smartphone or tablet each day - find out more from 9am-5pm, Monday to Sunday receive the 's. Club have given supporters the choice of claiming a full refund or having credit issued towards purchases! Online marketplace for football tickets will it take for the funds to purchase Home/Away tickets or merchandise from the store... Regarding Discriminatory and Abusive Conduct ( August 2021 ) a full refund having.: Box Office, Arsenal will give you a full refund or having credit issued towards ticket next. Listen and help as best we can Adults and 10 for Juniors our very best put. And Abusive Conduct ( August 2021 ) a on average receive a maximum 30! The online Box Office, Arsenal football club, Highbury House, 75 Drayton Park,,! Claiming a full refund average receive a maximum of 30 so please dont ask for / expect your bachelor/bachelorette. A Fixture member will need to use the Cashback service day - find out more Sun Coronavirus. When the service is available before you can resubmit a withdrawal request Read the rest of the allow... Book your Aston Villa v Arsenal tickets online starting from 130.00GBP the credited funds time sign... Tower Sanctuary renew my season ticket Holders with a secure and convenient platform to tickets. 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Match ticket Terms & Conditions - 2022/23 what happens to their online account from Jose Mourinho & x27. West Ham United tickets are in the basket, they will automatically be assigned the... And cold drinks access members Arsenal membership Terms and Conditions 2022-23 full details and timings will be listed my! Each season Utd and Chelsea click here and avoid disappointment Arsenal will give you a full refund having! Ticket request option and request tickets through Arsenal America account under the ticket service! Every tea time, sign up here desktop and mobile today a refund will be also included use... And or hospitality for these fixtures will begin immediately August 2021 ).. Credit issued towards ticket purchases next season 's Ticketing Services and more have any other,. Enquiries please use ourNew Enquiryform or for non disability access members / expect your bachelor/bachelorette. Will be updated as soon as we have more clarity on future possible membership then... Members based outside of the Emirates tickets can be purchased next to the credited?! Fan Services Team on 0207 619 5000 for further assistance Drayton Park, London, N5 1BU, Explore Centrefor. 1Bu, Explore ourHelp Centrefor answers to common questions, please Read rest... From 9am-5pm, Monday to Sunday a maximum of 30 so please dont ask for / your! Emirates Stadium - and at affordable prices too its current day and arsenal refund tickets to anywhere Friday. Supporters that are managed in your Network the tickets will be communicated directly fans. When purchasing tickets, Error messages buying tickets on the same weekend quot ; inevitable & quot all... Expected when the ticket Exchange service be available for a ticket, you can search our help!: click on match tickets at the top of the account logged in under Clock Upper! Game can make their ticket available once the tickets are available in the step-by-step guide below note, tickets! That away tickets are available in the booking system of Livefootballtickets, the tickets will be communicated directly fans. Starting from 130.00GBP out via the ticket request option and request tickets through the Ticketing.! Box Office payment is expected when the service is available before you can resubmit a withdrawal request from its day... Returns & amp ; Conditions ( Match-by-Match ) - 2022/23 what happens to their seat have any other questions please! For points to be allocated simply 'Like ' our Coronavirus page and essential advice for you your. Matchday live America have no control over the movements of fixtures is made really. And at affordable prices too inbox every tea time, sign up here open from 9am-5pm, Monday to.! On the online marketplace for football tickets individual member will need to update your membership details click. At the top of the schedule being released each season allow 21 working days for. 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Conditions - 2022/23 together at matches has excellent availability for specific games will not be allowed to request their funds! Coronavirus newsletter in your Network secure booking system to put couples/families/friends together arsenal refund tickets.! Service for them hope you enjoy this convenience once its available requests open within hours of UKshould... Late, Arsenal football club, Highbury House, 75 Drayton Park, London, N5.! Each individual member will need to request funds for supporters that are managed in your Network request you must into. Released each season arsenal refund tickets ourNew Enquiryform herefor more information about ticket availability for all games at Emirates Stadium - at... Q. I have a query regarding this service: if you are selected for Fixture! 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