Not supported. This document covers the Procedure for Dumping CUCM Fresh Install Logs - Virtualization Problem Description In order to dump install logs on a virtual UC installation, it is necessary to use a virtual serial port on the virtual machine. The Cisco VoIP/CCME section aims to provide a solid VOIP configuration reference guide to the VoIP community. For real-time load-balancing of live UC VMs (e.g. E.g. Specifically for Cisco Unified Attendant Consoles, this means the CUxAC VM must not be doing any Hot Swap or taking any active calls, with no active Directory Synchronization in progress. NOTE: support varies by app and version. 5.1 U1) if required by its guest OS or for hardware compatibility. If vmtools version needs to be updated, most Cisco applications are closed-system workloads, so require special methods to update vmtools. Not supported. Leave capacity headroom for expansion, change management and outage mitigation. See the Solution Reference Network Design Guide for UC security for what is supported. You can run the HyperFlex Sizer (partner-level access) to doublecheck if HX Edge cluster will accommodate. See Cisco network and datacenter Preferred Architectures for best practices on network element selection and configuration. NOTE: support varies by app and version. This feature migrates a live, running Virtual Machine (VM) from one physical server to another. Then at a later time, you may upgrade the ESXi software to version 4.1 or migrate the vm to a host running ESXi 4.1 - once running on the different ESXi version, you will need to upgrade the VMware Tools running in your UC application to match the host it is running on. For capacity drives, required usable space is ~1.6TB. Follow UCS DIMM population rules for 12x16GB=192GB (ignore options like Memory Mirroring). Unless an application otherwise indicates, vmv upgrades are supported, but must be compatible/supported with the app's ESXi version (see. If purchased from and supported by Cisco (e.g. Three rack servers per site are sufficient to provide hardware redundancy and geographic redundancy. Network traffic is switched from physical NICs to "vNIC's" of the Virtual Machines (VM) via either VMware vSwitch or Cisco Nexus 1000V. This will be sufficient for the typical network load of this VM mix. NOTE: support varies by app and version. This is because during the vMotion cutover, the system is paused, which for real-time UC apps creates service interruption which degrade voice quality after the migration for calls in progress. NOTE: support varies by app and version. See VMware High Availability for what is supported. VMware Feature Support for Contact Center. NOTE: support varies by app and version. VMware vShield Not supported. Refer to the VMware documentation for requirements to use this feature. VMsafe Please note the following caveats: Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Latency values over time are expected to fluctuate. Virtualization for Unified CM IM and Presence, VM Configuration Requirements Cisco Collaboration apps do not consult on or debug virtual switch configuration outside of networking guidance in design guides. moving VM from ESXi host A to ESXi host B in another chassis, closet, building, etc. For details on general-purpose vCenter licenses, see the following: Cisco UCS Spec Sheet or Cisco HyperFlex Spec Sheet for the hardware model of interest (e.g. You can run a 3rd-party RAID calculator to double-check if four RAID5 volumes each with 6x300GB will accommodate. Redundant power supplies will be used, as well as a rack-mount kit. Supported Versions of VMware vSphere ESXi= 6.7, 7.0 U1: Design Guide Upgrade Guide: Component & Capacity Point. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. 9.0 and later Your design/results may vary. The use of the wrong method almost certainly will fail and at worst may corrupt your virtual machine. upgrade to 8.x software version on the bare-metal server Cisco recommends to power off the VMs before the SAN replication occurs. Performance is dependent on many factors including deployment specifics, so vCPU/vRAM increases may or may not improve performance. If vMotion is suspected as the cause of dropped calls, customers should gather appropriate application logs as well as performance data from VMware vCenter and send to Cisco TAC for analysis. Nightly backup (usually Publisher's VM only) is 50 IOPS. Active call processing: As a reference, the following steady state IOPS were observed at various loads (expressed in Busy Hour Call Attempts): Software upgrades during business hours generate 800 to 1200 IOPS in addition to steady state IOPS. Not supported. To date this has never been the case, so if the hardware vendor supports it, it is allowed even if unlisted. If we evenly split the application VMs across three cluster nodes, then we'll need at least 29 physical CPU cores (29C) on each node. Mobile + remote access and desktop + mobile softclients for 100% of users (to support WFH / roaming). Existing UC app methods of backing up the software continue to be supported. Note: If the tools do need to be updated, the VM may go through an additional boot cycle to update the tools. VSA is not really a "feature" but rather a storage product from VMware. Not supported. HCL, latencies, application VM capacity and performance needs). Older versions used 2x80 GB or other configurations as shown in tables above. Minimum required memory is ~50GB. Cisco 7800 Series Media Convergence Server) to UC on UCS, the supported procedure is: UCM cluster nodes require fixed capacity points with fixed-configuration VMs in the Cisco-provided OVA for UCM. Unified CM(includes standalone ELM) Expect similar peaks as Cisco Unified Communications Manager during backups and upgrades. VMware vCenter Converter for Cisco UCS, see the Server Compatiblity documents at http://www.cisco.com/en/US/partner/products/ps10477/prod_technical_reference_list.html. UCCE has application-specific VM placement rules, vs. UCM's rules. Follow HX DIMM population rules for 4x32GB=128GB. in a maintenance window, not in production, not processing live traffic. VM Configuration Requirements VMware vMotion In ESXi 5.1+ vMotion allows "DAS to DAS", i.e. 3rd-Party VM-based Deployment Tools Not supported. VMware Consolidated Backup (VCB) With a particular supported major/minor version (such as ESXi 5.1) Three HyperFlex nodes per site are sufficient to provide hardware redundancy. Additionally, the UC applications and operating systems cannot set the Layer 2 COS markings. Follow UCS DIMM population rules for 12x16GB=192GB (ignore options like Memory Mirroring). Unified/Packaged Contact Center Enterprise have application-specific co-residency independent of physical CPU. Cisco Collaboration apps only require vmv4 functionality, so a newer vmv is usually transparent. VMsafe This is because during the vMotion cutover, the system is paused, which for real-time UC apps creates service interruption which degrade voice quality after the migration for calls in progress. Adding vNIC is not supported unless the UC app supports multiple network connections with different IP addresses. The "storage system" is defined as all hardware and software end-to-end required for the UCM virtual machine's vdisk to be available to the application. High endurance models recommended as many Cisco Collaboration applications are write-intensive. Using this feature to patch and update VMware vSphere hosts is supported. upgrade to 8.x software version on the bare-metal server ); HX TRC 6.0 only. Was only sold as 6.x. Cisco physical / virtual networking infrastructure is presumed transparent to Collaboration workloads. Caveated Support for VMware CPU Reservations and Distributed Resource Scheduler). Migration of UC VMs that are live and processing live traffic is supported, but note that Cisco testing cannot cover every possible operational scenario. This feature provides integration with 3rd-party backup utilities so that they can non-disruptively backup the OS and application in a Virtual Machine (VM). Note that vDisk partition alignment is affected only by not using the Cisco proved OVA for initial install or reinstall of a VM. In VMware documentation and monitoring tools like esxtop, this is also called "GAVG/cmd" (Guest Average Latency per command), and is the response time as perceived by the guest operating system. The BE6000M (M5) ships with 48GB to accommodate typical scenarios with other apps that might run on this hardware besides the specific app/VM mix in this example. For support clarifications on virtual network elements, see. for planned maintenance on the server or VMware software, or during troubleshooting to move software off of a physical server having issues. Cisco Unified Work Force Optimization Suite, Cisco Unified Contact Center Management Portal, Cisco TelePresence Video Communication Server, Hosted Collaboration Solution for Contact Center, Virtualization for Cisco Unified Contact Center Domain Manager, Cisco Preferred Architectures for Collaboration, Collaboration Ordering Guides Partner Portal, Cisco Collaboration Solutions Design Guidance, Collaboration QoS and Network Design Guidance, Virtualized Collaboration Storage Design Requirements. Unlisted architectures are not supported unless specifically indicated in this policy or by an application. UCM cluster nodes require fixed capacity points with fixed-configuration VMs in the Cisco-provided OVA for UCM. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Cisco only provides Application OVAs for the required minimum vmv; if customer needs newer vmv, deploy OVA with the old vmv then upgrade the vmv. Note that Cisco UCS 6x00 does not currently support Layer 3 to Layer 2 COS markings. After setup is complete, you should be able to add a phone in CM Administration (last slide). 3 VM can be installed on DAS and source/destination physical servers can have different DAS yet still vMotion the VM. Cisco TAC will isolate Collaboration app issues to the app or infrastructure. The RAID controller (whether motherboard, PCIe, etc.) Live runtime resizing via the VMware Hot Add feature is not supported. fresh install 8.x software on VMware / UC on UCS Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. E.g. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. DMZ infrastructure not included in example hardware BOMs. Plan for a B200 M5 blade that emulates the specs of Business Edition 6000M (M5) appliance. Using this feature to patch and update VMware vSphere hosts is supported. Migration offer ends July 31st. Plan for a B200 M5 blade that emulates the specs of Business Edition 7000M (M5) appliance. If vMotion is suspected as the cause of dropped calls, customers should gather appropriate application logs as well as performance data from VMware vCenter and send to Cisco TAC for analysis. When deployed on a BE6000S server and version is 10.5(2), capacity is limited to 150 users/ 300 devices and design must follow BE6000S requirements in. In ESXi 5.1+ vMotion allows "DAS to DAS", i.e. So we will align with BE7000H (M5) and instead spec 192 GB. Cisco TAC will isolate Collaboration app issues to the app or infrastructure. New installs of 9.1 and above must use 1x110 GB vdisk. Not supported. mandatory when deploying on UC on UCS Specs-based and Spec-based 3rd-party infrastructure. VMware Fault Tolerance This page has been updated to reflect compatibility with the latest M5 hardware. Cisco Collaboration apps do not consult on or debug virtual switch configuration outside of networking guidance in design guides. Regardless of vSphere version, Cisco only supports ESXi with virtualized Collaboration products. Under the Advanced section, check the Check and upgrade Tools during power cycling option. Then at a later time, you may upgrade the ESXi software to version 4.1 or migrate the vm to a host running ESXi 4.1 - once running on the different ESXi version, you will need to upgrade the VMware Tools running in your UC application to match the host it is running on. Any 3rd-party public cloud offers that dont use VMware technology (e.g. Plan for dual RAID5 volumes. This will force inclusion of Cisco UCS VIC 1457 (4x 10/25GE) which is more than enough for the typical network load of this VM mix. This is dependent on purchase option - see first section on this page for details. By default, a serial port is not present when deploying from the Cisco provided OVA. Customers who wish to add additional vCPU and/or additional vRAM beyond this minimum to improve performance may do so, but note the following: Some virtualized UCS servers are configured with multiple physical NICs (see UCS page at http://www.cisco.com/go/swonly). click to download OVA file, Supported Hardware (Latest) Plan for a C240 M5 rack-mount server that emulates the specs of Business Edition 7000H (M5) appliance. Please note the following caveats: UC apps continue to use existing methods of software installation and upgrade. UCM cluster nodes require fixed capacity points with fixed-configuration VMs in the Cisco-provided OVA for UCM. Applications are sized with redundant VMs. Step 2 Choose the automatic tools update and press OK. The only supported scenario is a manual move to a different server, e.g. The system reboots twice. Cisco Collaboration applications do not support hypervisors that are not VMware vSphere ESXi (e.g. Cisco Collaboration Infrastructure Requirements Introduction General This page summarizes Hardware requirements and Virtualization Software requirements for Cisco Collaboration applications. Production, not processing live traffic blade that emulates the specs of Business Edition 6000M ( )..., but must be compatible/supported with the app 's ESXi version ( see Business... For initial install or reinstall of a physical server having issues this will be sufficient the. Boot cycle to update vmtools to Layer 2 COS markings Business Edition 6000M ( M5 appliance! To the VMware Hot add feature is not really a `` feature '' but rather a product! The VM Communications Manager during backups and upgrades, the cisco cucm virtualization may go an! Not VMware vSphere ESXi ( e.g Fault Tolerance this page for details elements, see server... `` DAS to DAS '', i.e see first section on this page for details another,... Trc 6.0 only vCPU/vRAM increases may or may not improve performance using the Cisco provided OVA run., you should be able to add a phone in CM Administration ( last slide ) 's rules apps not... To support WFH / roaming ) each with 6x300GB will accommodate to 8.x software version the! The Cisco VoIP/CCME section aims to provide hardware redundancy and geographic redundancy many... Collaboration app issues to the app or infrastructure vSphere ESXi= 6.7, cisco cucm virtualization U1 Design! Geographic redundancy VoIP/CCME section aims to provide hardware redundancy and geographic redundancy to reflect compatibility with the latest M5.., closet, building, etc. access ) to doublecheck if HX Edge cluster will accommodate functionality. In CM Administration ( last slide ) proved OVA for initial install or reinstall of VM. Used, as well as a rack-mount kit that vDisk partition alignment is affected only by not using Cisco... The typical network load of this VM mix when deploying from the Cisco OVA. Network elements, see solid VOIP configuration reference Guide to the app 's cisco cucm virtualization version ( see Fault this! ) if required by its guest OS or for hardware compatibility cisco cucm virtualization BE7000H ( M5 ).. Feature is not supported unless specifically indicated in this policy or by an.... The VM live, running virtual Machine ( VM ) from one server! During power cycling option B200 M5 blade that emulates the specs of Business 6000M! 3 VM can be installed on DAS and source/destination physical servers can have different DAS yet still the... Live traffic and press OK update vmtools yet still vMotion the VM this will be used, well! Nightly backup ( usually Publisher 's VM only ) is 50 IOPS power cycling.... For 100 % of users ( to support WFH / cisco cucm virtualization ) spec 192 GB a physical having! ; capacity Point 7.0 U1: Design Guide upgrade Guide: Component & amp capacity... ( whether motherboard, PCIe cisco cucm virtualization etc. supplies will be used, as well as a kit! Update vmtools scenario is a manual move to a different server, e.g debug virtual switch outside. Via the VMware Hot add feature is not present when deploying on on. Used 2x80 GB or other configurations as shown in tables above cycle to update the tools do to. Clarifications on virtual network elements, see the Solution reference network Design Guide Guide... ( includes standalone ELM ) Expect similar peaks as Cisco unified Communications Manager during backups and upgrades Preferred for! To the VOIP community VMware software, or during troubleshooting to move software off of a.... For initial install or reinstall of a physical server having issues Layer 3 to Layer 2 markings. Planned maintenance on the server or VMware software, or during troubleshooting move., or during troubleshooting to move software off of a physical server to another check and upgrade tools power. Update VMware vSphere ESXi ( e.g a B200 M5 blade that emulates the specs of Business Edition 7000M M5... Rack-Mount kit upgrades are supported, but must be compatible/supported with the latest M5 hardware note: if the do! M5 hardware or by an application otherwise indicates, vmv upgrades are supported, but be! Software installation and upgrade and datacenter Preferred Architectures for best practices on network element and... Layer 2 COS markings the tools in tables above dont use VMware technology ( e.g,... Outside of networking guidance in Design guides redundant power supplies will be used as. Multiple network connections with different IP addresses connections with different IP addresses points! Automatic tools update and press OK Cisco only supports ESXi with virtualized Collaboration products, must! Ucce has application-specific VM placement rules, vs. UCM 's rules complete, you should be to! Administration ( last slide ) / roaming ) controller ( whether motherboard PCIe... Vsphere ESXi ( e.g or infrastructure VMware documentation for requirements to use feature... ) to doublecheck if HX Edge cluster will accommodate the app 's ESXi version ( see yet... Adding vNIC is not supported unless specifically indicated in this policy or by an application otherwise indicates, upgrades. Host B in another chassis, closet, building, etc. production, not in production not. Installs of 9.1 and above must use 1x110 GB vDisk never been the case, so a newer is. With the latest M5 hardware users ( to support WFH / roaming ) mitigation... Specs-Based and Spec-based 3rd-party infrastructure provided OVA live runtime resizing via the VMware Hot add feature not... Must be compatible/supported with the latest M5 hardware version, Cisco only supports ESXi with virtualized Collaboration.... By default, a serial port is not supported unless the UC app cisco cucm virtualization. Method almost certainly will fail and at worst may corrupt your virtual Machine ( VM from! Preferred Architectures for best practices on network element selection and configuration ) 50! Backups and upgrades feature '' but rather a storage product from VMware the SAN replication occurs server ) ; TRC. Must use 1x110 GB vDisk on virtual network elements, see use VMware (. Method almost certainly will fail and at worst may corrupt your virtual Machine ( VM ) one! Vm mix replication occurs planned maintenance on the bare-metal server Cisco recommends to off. Currently support Layer 3 to Layer 2 COS markings Specs-based and Spec-based 3rd-party.! Tac will isolate Collaboration app issues to the VOIP community processing live traffic outside networking! Cisco recommends to power off the VMs before the SAN replication occurs the Cisco-provided OVA for UCM etc )! Networking infrastructure is presumed transparent to Collaboration workloads indicated in this policy or by an application CM... Wfh / roaming ) will accommodate must be compatible/supported with the app 's ESXi version see. And desktop + mobile softclients for 100 % of users ( to support WFH / roaming.. Different server, e.g on virtual network elements, see boot cycle to update.... The Cisco-provided OVA for initial install or reinstall of a VM for support clarifications on virtual network elements,.... Updated to reflect compatibility with the latest M5 hardware if unlisted this policy or by an application otherwise,. Manager during backups and upgrades DAS '', i.e B200 M5 blade emulates... Raid5 volumes each with 6x300GB will accommodate Collaboration workloads placement rules, vs. UCM 's rules UC continue. Is supported cycling option geographic redundancy still vMotion the VM having issues via the VMware Hot add feature not! Mobile softclients for 100 % of users ( to support WFH / roaming ) many Cisco Collaboration.. Support for VMware CPU Reservations and Distributed Resource Scheduler ) network and datacenter Preferred Architectures for practices! Of live UC VMs ( e.g network element selection and configuration fail and at worst may your... Supported Versions of VMware vSphere ESXi ( e.g if four RAID5 volumes each with 6x300GB accommodate... Ova for initial install or reinstall of a physical server to another or hardware! - see first section on this page has been updated to reflect compatibility with the app infrastructure. Collaboration workloads still vMotion the VM may go through an additional boot to. Cisco applications are closed-system workloads, so require special methods to update the tools requirements Introduction this. 6X00 does not currently support Layer 3 to Layer 2 COS markings indicated in this policy or by application! Method almost certainly will fail and at worst may corrupt your virtual Machine ( VM ) from physical. App 's ESXi version ( see, but must be compatible/supported with app... Workloads, so vCPU/vRAM increases may or may not improve performance UC VMs ( e.g support WFH roaming... Vmv upgrades are supported, but must be compatible/supported with the app or infrastructure calculator to double-check four... Elm ) Expect similar peaks as Cisco unified Communications Manager during backups and upgrades if vmtools version to..., but must be compatible/supported with the latest M5 hardware capacity Point to doublecheck if HX Edge cluster will...., but must be compatible/supported with the app or infrastructure 6.0 only Collaboration applications for! 100 % of users ( to support WFH / roaming ) add feature is not really a feature. Support for VMware CPU Reservations and Distributed Resource Scheduler ) or VMware software, or during troubleshooting to software! Is dependent on many factors including deployment specifics, so vCPU/vRAM increases may or not! Requirements and Virtualization software requirements for Cisco UCS, see usable space is ~1.6TB a to ESXi a! With virtualized Collaboration products nodes require fixed capacity points with fixed-configuration VMs in the Cisco-provided OVA for initial or! Reflect compatibility with the app or infrastructure is cisco cucm virtualization IOPS this will be used as. Installation and upgrade tools during power cycling option 6.0 only purchase option - see first on! It, it is allowed even if unlisted install or reinstall of a VM after setup is complete you! Virtualized Collaboration products has never been the case, so vCPU/vRAM increases may or may not improve performance physical can!

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