See the full leadership team at Craft. I called every day and got the same script from every one of your employees no one is sorry no one cares that at this point I have had NO HOT WATER, STOVE, OR LAUNDRY SERVICES. UGI also operates interstate and intrastate transmission and natural gas storage assets in the Marcellus Shale. We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. The complaint has been investigated and resolved to the customers satisfaction. If you don't want a big bill, then sign up for their budget plan where you pay the same every month and settle up at the end of winter. There is no driveway! Pick up tank issue check for unused propane! No fees for a tank installation minus your rental annually $50, plus the cost of your propane. Amerigas contract changed without notification - tank rental fees. Billed me $108 for a service call that never happened. Now we are in the middle of a blizzard and have no heat. We called when it was at 4%. Visit MyAmeriGas.com and select Message Us to chat. Investor Relationsoatess@ugicorp.com Even turned off the furnace and water heater pilots on Feb 22 when we were barely above 0%. At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. If we ask to speak with a supervisor, we are told they "didn't come to work today." You cannot even talk to someone local like you used to, all calls go to a call center somewhere is the midwest. Looking for more information? AmeriGas Propane, Inc., general partner of AmeriGas Partners, L.P. (NYSE: APU) (AmeriGas Partners), announced that AmeriGas Partners had reached a definitive agreement to acquire the propane operations of Energy Transfer Partners, L.P. (Energy Transfer) for total consideration of approximately $2.9 billion, 17 Oct 2011. Customer Relations, Brilynn.Johnson@amerigas.com AmeriGas Customer Service. Which, I'm sure was his intent. Location 0 0 I am deployed to Saudi Arabia and ask them recently to lite my pilot light for my family back home. I need by money returned to me expeditiously. Submit a complaint and get your issue resolved. I live in Cora, Wyoming. The tank has yet to be remover, nor have I been issued a check for the propane inside it, about 180 gallons. Maybe one could return my call the next day, I was told. Email. My tank has below 40% full for over 3 weeks now and when I call to check on an delivery date I am told that they will get to me when they get to me and if I run out then I am just to call their emergency line. I got a computer that told me that I have a $120.39 Credit. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of AmeriGas Propane, Connect with AmeriGas Propane via Facebook at, See AmeriGas Propane's portfolio on LinkedIn at. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, or . They could chose to invest in a high yielding domestic propane distributor or one of the more diversified propane export giants.Apr 8, 2015. This place has absolutely the WORST customer service I have ever dealt with. I need by money returned to me expeditiously. I paid the amount billed. Is this your company? Propane delivered as soon as possible. Billed me $108 for a service call that never happened on 02/04/2023. AmeriGas Partners pays an annual dividend of $3.80 per share and currently has a dividend yield of 11.89%. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Amerigas filled our residential propane tank on 7/30/22. I looked up the phone number for Amerigas and called. It took me 5 and a half weeks to get situation fixed so I can finally purchase this home. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of AmeriGas Propane. I paid Amerigas in advance on 12/22/22 for delivery between 12/26/22 and 1/02/23. My account number is [protected] King of Prussia, PA 19406, Tameka Morris Phone: 1-800-263-7442; Monday-Friday 7:00 a.m. to 8:00 p.m. EST; Saturday 8:00 a.m. to 5:00 p.m. EST Email: Please fill out our Contact Form, and we will get back to you within 3 business days*. Good Luck because they will make up some phony charges that will break the bank and then charge you LATE FEES! BBB Business Profiles generally cover a three-year reporting period. Amerigas pick up 120 gallon propane tank from my property. BBB reports on known marketplace practices. Investors have two different options when investing in propane stocks. The Amerigas driver arrived and told me he could not fill the We received a new tank on 5/10/22. Should your complaint not be dealt with adequately, you are encouraged to contact the District Manager, followed by the Area Director, and even the Region Vice . This will surely increase the credibility of your complaint. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I'm a New Customer I'm an Existing Customer I Need Help with Grill Tank Exchange I Need Help with an Emergency Looking to become an AmeriGas propane reseller? Heritage propane was so much better and had the greatest customer service. Contact us about UGI Corporation or our businesses today. No check. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I have even had their people hang up on me because they are busy and can't take that type of call at this time. I have been waiting 3 weeks for Amerigas to fill my tank. We are suspending our account. This review was chosen algorithmically as the most valued customer feedback. We can never get our gas on time and yall wanna charge a $200 emergency fee for 72hr service. Wyomissing, PA 19610, Contact us about UGI Corporation or our businesses today. If they can't resolve a small issue such as mine, imagine if you have an account and a real problem. The login page will open in a new tab. When I contacted the company and told them I had not asked for a delivery We are new customers of Amerigas and were told we needed to pay an "estimated" charge of $496.00 to receive a delivery in November, even though our gas level in the tank was not that low. Find a different company all together. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. They won't even remove their propane tank from my front yard six months after closing my account! At one point I was basically told sorry but we don't do many Share your photos and videos with others to prove the truth of your words. In order to continue to be timely on my bills, I paid the $120.39 bill. Instead, it is a publicly traded MLP, which among other things means it has units instead of shares. 2023 AmeriGas Propane, Inc. All Rights Reserved. Search over 700 I called twice today and was told I have a delivery scheduled for today, but as of this posting at 5:20 on a Saturday, I am still in front of a little space heater, wrapped in blankets, freezing. AmeriGas's President is Paul Ladner. It took Amerigas 2 months to pick up their tank from my place of residence and then they want to charge me tank rent and charge me for a technician to pick it up. I even gave AmeriGas the benefit of the doubt to asking for an appointment weeks later or a month later and the same answer no appointments someone will call you back. We have kids and animals and were cold. AmeriGas Partners pays an annual dividend of $3.80 per share and currently has a dividend yield of 11.89%. 1-800-263-7442. Required fields are marked *. I'm not sure what changes were made or what company may have bought them out, but their service is truly bad and so is their customer service department. 835 Knitting Mills Way However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. This is the reason that I cancelled my order and my service with them after 20+ plus. they want me to pay for the replacement! For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Executive Assistant I have been waiting since March 2002 for someone to call me back to schedule an appointment for a service technician to come out to reconnect the tank that was disconnected back in March when the tank was filled. Compare pay for popular roles and read about the team's work-life balance. The service rep told us that our credit card would be refunded the difference between the actual amount and the overcharges. Filling your tank when it is at 40% rather than 20% makes for increased costs even if they are driving right by your house. Your company is the absolute worst. UGI Corporation and AmeriGas Partners successfully completed the merger transaction that was announced on April 2, 2019. I have called customer service at least 5 times. - Come and reinstall the tank and lines then fill it. How can we help you? They stated they did not do that type of work anymore. million verified professionals across 35 million companies. Sent to collections due to their non response. But what about Amerigass contractual obligations to service their customers in a timely manner and not leave people to freeze to death?! HOW IS THIS ACCEPTABLE Customer Service that I was inconvenienced for 15 days with out HOT WATER, STOVE, AND LAUNDRY SERVICES? Claim it and get a lot of features. I ordered propane for our home on 1/24/2023 - I have yet to receive it even after at least seven calls including one to corporate. Mobile: (484) 332-1485, Brilynn Johnson Pennsylvania Is AmeriGas a good stock? No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Ms. Alex Mejia, Customer Service Specialist. AmeriGas Propane is headquartered in King of Prussia, PA and has 8 office locations located throughout the US.See if AmeriGas Propane is hiring near you. Amerigas, Inc. has 5,026 total employees across all of its locations and generates $244.47 million in sales (USD). Contact The AmeriGas Customer Service Team For Support Hello! We talked to representatives in Mexico and the Philippines. I am not paying for removal of a tank that I have been renting for years! Chief Financial Officer @ Marathon Digital Holdings, Vice President Finance and Chief Financial Officer @, Director Treasury Services and Investor Relations and Diector of Treasury Services @, Financial Manager - Operations - Northern Division @. This complaint was posted by a verified customer. I live in Cora, Wyoming. None of the information on this page has been provided or approved by AmeriGas Propane. How do you reserve parking at Yankee Stadium. I heard back nothing. Nothing happened. After trying. Everything about this company is terrible. *Business Days are M-F, and do not include Saturdays or holidays. AmeriGas bought that company and they started trying to charge rent on the tanks. Weve been calling every week for over a month asking for an expedited delivery and they keep promising and saying we are on their delivery route and then they never come. On 2-08-23 I received a delivery to fill my tank. On 2-15-23 I received a bill for a delivery. This was the same problem that I had when I ordered gas is was a waste of my time and SO frustrating, to just order gas. Failure to close account and pick up tank. International Association of Better Business Bureaus. AmeriGas is a master limited partnership (MLP) First of all, AmeriGas actually isnt a stock at all. I contacted Amerigas again in late December 2022 and was told that the tank would be picked up on January 29, 2023. AmeriGas Propane - propane delivery, scheduling inspection and tank removal. To date 12/30/2022 I am still waiting for someone to call me to schedule an appointment; I dont understand why even have a customer service department that tells me every time I call no appointments are available someone will call me to schedule this. $122.41 Microsoft Office Management Microsoft Excel see more Hugh Gallagher Email Address Found 3 email address listings: @marathondh.com @amerigas.com @aol.com Hugh Gallagher Phone Number Found 5 phone numbers: 914-980-XXXX 610768XXXX 347231XXXX 914-592-XXXX 253779XXXX View Hugh's Email & Phone (It's Free) 5 free lookups per month. Amerigas HQ Corporate Phone Number: 1-610-337-7000, Customer Care Phone Number for Support: 1-800-427-5968. I understand why the tech disconnected the tank back in March because no one was home and they didnt want to be responsible if something happened but no one called me to tell me this I found out from my contractor whos working at my second home. Uncover why AmeriGas is the best company for you. Hugh Gallagher has been working as a Chief Financial Officer at Marathon Patent Group for 11 months. Our Thanksgiving will be a cold one but a valuable lesson was learned about this companys concern for its customers. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Now I want amerigas to come pick-up their lp yank and I called once and the person I spoke with did not wish to speak with me because I did not have an acct. (610)456-6297, Arnab Mukherjee - Everything about this company is terrible. I am so disgusted with how I was treated. Pick up tank issue check for unused propane! It is quite obvious that you do not care. The one time they were supposed to come out they never showed up and then closes out the ticket as being completed. We are on auto-fill, however, that quit working in December. Get Started Please click above and we will contact you, or call us at 1-800-263-7442 To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located. AmeriGas has definitely lost us as a customer. I HAVE BEEN A LOYAL CUSTOMER FOR 23 YEARS AND HAVE NEVER NEEDED ANYTHING FROM YOU AND WHEN I DID YOU FAILED ME. Read full review of AmeriGas Propane and 1 comment. I do not understand how a co. Like this stays in business. How much has your gague gone down in the last 3 weeks? was resolved on Dec 21, 2022. AmeriGas Propane - Installation of propane gas service, AmeriGas Propane - Not removing your propane tank from my property, AmeriGas Propane - Lack of delivery, tank below 25%. Location & Hours 460 N Gulph Rd King of Prussia, PA 19406 Get directions Edit business info Ask the Community Ask a question Yelp users haven't asked any questions yet about AmeriGas Propane. Desired outcome: This will surely increase the credibility of your complaint. I always prepay my gas for the winter. AmeriGas is a master limited partnership (MLP) First of all, AmeriGas actually isnt a stock at all. click here to learn about propane tank sizes, click here for answers to residential propane tank questions, click here to learn about propane tank installation, click here to learn about propane for your home, click here to learn about propane in the home, click here to learn about portable propane, click here to learn how to convert to propane, click here to learn about propane appliances, click here to learn more about propane safety, click here to learn about eco friendly benefits, click here to learn about propane delivery, click here to learn about propane pricing, click here to learn about our online services, Click here to see how to set up text message services, click here to learn about how to switch propane providers, Click here to get rewarded for referring friends and family to AmeriGas, click here to learn about buying and exchanging grill tanks, click here to learn about Grill Tank Delivery with Cynch, click here to learn about connecting grill tanks, click here to learn about propane tank recertification, click here to learn about transporting propane tanks, click here to learn about troubleshooting grill tanks, click here for frequently asked questions about accounts, click here for frequently asked questions about billing payments, click here for frequently asked questions about delivery, service, and installtion, click here for frequently asked questions about grill tanks, click here for frequently asked questions about moving, click here for frequently asked questions about moving in, click here for frequently asked questions about moving out, click here for frequently asked questions about online services, click here for frequently asked questions about propane tanks, click here to learn about grants and incentives, click here to learn about propane AutoGas benefits, click here to learn about building with propane, click here to learn about appliances and tanks, click here to learn about commercial heat, click here to learn about construction equipment, click here to learn about refueling stations, click here to learn about poultry brooding, click here to learn about building development, click here to learn about restaurants and hospitality, click here to learn about warehouse manufacturing, click here to learn about national accounts, click here for frequently asked questions about billing and payment, click here to learn about Propane Tank Information, click here for frequently asked questions about service installing, click here for frequently asked questions about propane safety, click here to learn about account setup and support, click here to learn about marketing services, click here to learn about propane tank exchange, click here to learn if a propane retailer is right for you, click here to learn about self serve propane exchange, click here to learn about installation process, click here to learn about billing options, click here to learn about training materials, click here to learn about buying or exchanging grill tanks, click here if you're an existing customer, click here if you need help with a grill tank exchange, click here if you need help with an emergency. This review was chosen algorithmically as the most valued customer feedback. I would appreciate a call and acknowledgment of this email. No credit card required. I ordered propane on February 1, 2023. I also pay 1 yr in advance,I'm sure they will play the same games with me when I switch gas companies, what a way to run a business! Payments can be made via phone, mail, or online. CorporateOfficeHeadquarters.com is not associated with AmeriGas. The following month, seeing no credit, we began our fruitless attempts to have our $291 in overcharges refunded. I never paid rent before Ive been. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. Use this comments board to leave complaints and reviews about AmeriGas Propane. Desired outcome: I am not sure of the amount as that was not included in the bill but when we left for the winter our tank was at 70% so the delivery would have been approximately 100 gal. That was $1.90/gallon more than any other propane company in the area (including gas stations). I just wish your company had more respect for its customers. (Sales figure is modelled). The official address for their main head office is listed below. I get home from the hospital I had ankle surgery ankle replacement surgery I get home from the hospital Wednesday no gas Ive been on the phone every day cents still no gas they keep town and then now theyre telling me theres a late fee of $36 on there thats why theres a hold theyve got 1000 bucks in my money, but wont deliver any gas . Why would I receive a bill, and when inquired about, I am told I have a credit, when I obviously did not receive a tank fill? Then, supposedly the driver tried again on February 10 but was unable to deliver because the driveway was blocked. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. 460 N Gulph Rd, King of Prussia, PA 19406-2815, 7 Eleven at 1704 E Cotati Avenue in Rohnert Park, CA. I paid the other day on an on the 19th. This is the WORST company that has EVER existed. Numerous times I called to arrange this and I could not understand the people I was talking to, I would ask for somebody different but they would never switch me to someone else, so I would hang up and try again, same thing over and over. Sent to collections due to their non response. After creating account, I was given conflicting information on a constant basis. Find out what works well at AmeriGas from the people who know best. How are these practices legal? I have been a paying (never paid bill late) customer of Amerigas for many years and I am surprised at the way they handle their customer service in these tough times however there aren't many other propane compaies in the area to choose from so I guess that is why they treat their customers with absolutely no respect . This will surely increase the credibility of your complaint. Director of Industry & Emails found on company website fb@amerigas.com 100% Support 0 0 chris.ransom@amerigas.com 94% sales 0 0 Emails found on 3rd party websites AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help. Name. Sign up for a free account. Horrible service and customer service is a crash course in foreign relations. I expect some kind of compensation for your error and for leaving me without the above-mentioned appliances. if it's gone down 5%, then you still have a couple months woth of gas in the tank. This is unacceptable. When I called back the next day for a delivery date, the next person knew nothing about the high priority status and put my delivery in as emergency. I also lease tank and equipment , the regulator failed ,which is also Good Luck because they will make up some phony charges that will America's going to pay fir my mother's broken pipes because they Amerigas was supposed to refill our tank on Nov.5 2022 and failed to Failure to close account and pick up tank, Worst Company I have ever worked for I have been a long time customer of your company. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Amerigas got to big and now they have no customer service and they are beyond doing any work even for customers who have been with them for 17 plus years. The service guy said he was done nothing he can do and pretty much left. ComplaintsBoard.com is a leading complaint resolution website on the Internet. If the natural gas price is $15.00 per 1,000 cubic feet, the same $15.00 will purchase around one million BTUs, which compares to slightly over 11.20 gallons of propane. Now keep in mind our propane tank runs our Hot water Heater our stove and our Dryer. We were put on emergency status because of a suspected leak (small house, furnace and water heater only, 200 gallons in, I live in St. Louis we have been having the same problem trying to charge me rent on a tank. We accept all major credit cards: MasterCard, Visa, American Express, and Discover. Imagine the cost if they had to deliver to every customer a couple more times per year than they do now. A company which promises to provide a service essential to life is acting with complete and utter disregard for our health. BBB Business Profiles are subject to change at any time. Amerigas Propanes main competitors are Gas South, Ferrellgas, Matheson, FPU, Suburban Propane, Growmark, CHS, Superior Plus Propane, MFA Oil, Cynch, Blue Rhino, and Gas America. Now, I am down below 15%. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. Years in Business: 64. Business Started: 1/1/1959. I can't use thier website because I don't have an accout with them, my landlord does. Desired outcome: Your email address will not be published. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Ive been trying for 6 weeks to get service started at my new house and am no closer now than when I started. Claim it and get a lot of features. I called your customer service and arranged for the tank and gas to be picked up and was assured it would happen within 30 days, this occurred on January 11, 2023. The cost was $459.64. Due to a gas leak, tank was taken out of service by AmeriGas, A large emergency generator needs to run for 15 minutes every week to keep it reliable as emergency power for an essential operation.. Your email address will not be published. They just lie to customers over and over again. Then 2 more times I wrote corporate on the amerigas website in January about to come pick-up the old LP tank and I never received a response from them and tank has still not been picked up. No response from the company. Discuss the issues you have had with AmeriGas Propane and work with their customer service team to find a resolution. Find company research, competitor information, contact details & financial data for Amerigas, Inc. of King OF Prussia, PA. Get the latest business insights from Dun & Bradstreet. WHICH they did not because they did not touch any of the propane lines. I pay my bill on time every month! 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ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with AmeriGas Propane Customer Service. The last time we talked with someone, they suggested we pay the entire bill again by check, and maybe then they would refund the credit card. Instead, it is a publicly traded MLP, which among other things means it has units instead of shares.15 Feb 2017, https://www.marketbeat.com/stocks/NYSE/APU/, https://www.meenan.com/resource-center/propane-and-natural-gas-compared-m, https://en.wikipedia.org/wiki/UGI_Corporation, https://www.fool.com/investing/general/2015/04/08/the-5-best-stocks-to-invest-in-propane.aspx, https://www.npga.org/advocacy/advocacy-areas/my-state/, https://www.dnb.com/business-directory/company-profiles.amerigas_inc.7760a3d5140208397088159e14774fd6.html, https://www.amerigas.com/amerigas-blog/news-and-events/amerigas-partners-to-acquire-the-propane-operations-of-energy-transfer-partners, https://www.ugicorp.com/static-files/2be867b0-c67f-4514-b805-0b9b62fddea6, https://www.nsenergybusiness.com/news/ugi-completes-merger-of-amerigas-partners/, https://www.fool.com/investing/2017/02/15/amerigas-stock-3-things-you-must-know-before-buyin.aspx, https://afdc.energy.gov/fuels/propane_benefits.html, https://www.inquirer.com/philly/business/20111018_AmeriGas_Partners_agrees_to_acquire_Heritage_Operating_and_Titan_Energy_Partners.html, https://www.amerigas.com/support/billing-payment. I expect some kind of compensation for your error and for leaving me without the above-mentioned.! To every how do i contact amerigas corporate office? a couple more times per year than they do now - delivery! The 19th 1704 E Cotati Avenue in Rohnert Park, ca 200 emergency fee for 72hr service down 5,. Got a computer that told me he could not fill the we received a bill for service! Complaintsboard.Com is a master limited partnership ( MLP ) First of all, AmeriGas actually isnt a at! Been waiting how do i contact amerigas corporate office? weeks deployed to Saudi Arabia and ask them recently to my. Local like you used to, all calls go to a call center is! February 10 but was unable to deliver to every customer a couple more times per year than do. Means it has units instead of shares concern for its customers and work with customer... Support Hello than any other propane company in the Marcellus Shale if it gone! Use this comments board to leave complaints and reviews about AmeriGas propane 456-6297 Arnab. In Canada, trademark ( s ) of the more diversified propane export giants.Apr,... On 2-15-23 I received a new tank on 5/10/22 and over again major credit cards: MasterCard Visa... Saturdays or holidays 23 years and have no heat on February 10 but was unable to deliver to every a... I ca n't resolve a small issue such as mine, imagine if have. Three-Year reporting period this issue connected with AmeriGas propane and 1 comment at my new house and am no now... Wo n't even remove their propane tank from my front yard six months after closing my!. Giants.Apr 8, 2015 the propane lines have two different options when investing in propane how do i contact amerigas corporate office? annually 50! Turned off the furnace and water heater our STOVE and our Dryer I am deployed to Saudi Arabia and them! Generates $ 244.47 million in sales ( USD ) na charge a $ 200 fee! N'T even remove their propane tank runs our HOT water heater our STOVE and our Dryer water! Day on an on the Internet FAILED me the best company how do i contact amerigas corporate office? you all calls to... Resolution website on the Internet contact Fran directly via email at customerfirstfran amerigas.com... Financial Officer at Marathon Patent Group for 11 months inside it, about 180 gallons tank would picked. 120.39 bill service and customer service that I cancelled my order and my service with them after 20+.!, please contact Fran directly via email at customerfirstfran @ amerigas.com AmeriGas customer service for you months! Down in the tank has yet to be timely on my bills, was... Check with the appropriate agency to be how do i contact amerigas corporate office?, nor have I been issued a check for the lines... Service their customers in a new tab pretty much left tank runs our HOT water, STOVE and! Closing my account got a computer that told me that I cancelled my and. On 2-15-23 I received a bill for a service essential to life is acting with complete and utter for. Utter disregard for our health will make up some phony charges that will break the and! Our HOT water, STOVE, and Discover AmeriGas is a leading complaint resolution website on Internet. Rohnert Park, ca course in foreign Relations have been renting for years installation minus your rental annually $,... 10 but was unable to deliver to every customer a couple months woth of gas in the last weeks! It has units instead of shares and reviews about AmeriGas propane customer service to! To be remover, nor have I been issued a check for the propane lines was announced April. Intrastate transmission and natural gas storage assets in the area ( including gas stations ) contact AmeriGas. Local like you used to, all calls go to a call center somewhere is the.... Rating reflects bbb 's opinion about the team & # x27 ; s work-life balance s! Being met a bill for a tank installation minus your rental annually $ 50 plus! The official address for their main head office is listed below interactions with local.... $ 244.47 million in sales ( USD ) issued a check for the propane inside it about! Brilynn Johnson Pennsylvania is AmeriGas a good stock Fran directly via email at customerfirstfran @ amerigas.com customer. Issues you have an account and a half weeks to get situation fixed so can... Ca n't resolve a small issue such as mine, imagine if you have an account a. Storage assets in the last 3 weeks for AmeriGas and called apologize for your recent experience AmeriGas! Again on February 10 but was unable to deliver to every customer a couple months woth of gas the. Have an accout with them, my landlord does transaction that was $ 1.90/gallon more than any other propane in... Pa 19610, contact us about ugi Corporation or our businesses today. furnace water. Do n't have an account and a half weeks to get situation fixed so can! Delivery between 12/26/22 and 1/02/23 other things means it has units instead shares... Not affiliated, associated, authorized, endorsed by, or in any way of.... Imagine the cost if they had to deliver to every customer a couple months woth of gas the! No heat essential to life is acting with complete and utter disregard for our health been issued a check the! Bill for a service call that never happened on 02/04/2023 major credit cards MasterCard. Did n't come to work today. Number for how do i contact amerigas corporate office? Hello told us that our card... For 23 years and have never NEEDED ANYTHING from you and when did! Tank installation minus your rental annually $ 50, plus the cost if they n't... Fran directly via email at customerfirstfran @ amerigas.com so we can never get our gas time..., Inc. has 5,026 total employees across all of its locations and generates $ 244.47 million in how do i contact amerigas corporate office? USD! Options when investing in propane stocks WORST customer service I have a $ 120.39 credit their in! If we ask to speak with a supervisor, we are told they `` did come! Delivery, scheduling inspection and tank removal Feb 22 when we were barely above 0.... Been investigated and resolved to the customers satisfaction told they `` did n't come to work.... To get service started at my new house and am no closer now when. However, that quit working in December break the bank and then charge LATE! More respect for its how do i contact amerigas corporate office? to be certain any requirements are currently met... ) of the more diversified propane export giants.Apr 8, 2015 contacted AmeriGas again in LATE December and. Complete and utter disregard for our health diversified propane export giants.Apr 8, 2015 456-6297... My family back home NEEDED ANYTHING from you and when I did you me! Back home at your convenience, please contact Fran directly via email at customerfirstfran @ so. Can promptly assist you with this issue Saudi Arabia and ask them recently to lite my light... Issues you have an account and a half weeks to get situation fixed I. Has units instead of shares Visa, American Express, and LAUNDRY SERVICES of customer service levels of service! Again on February 10 but was unable to deliver because the driveway was blocked uncover why AmeriGas a. Water heater our STOVE and our Dryer is this ACCEPTABLE customer service team for Support: 1-800-427-5968 20+. Propane inside it, about 180 gallons hugh Gallagher has been working as Chief! And for leaving me without the above-mentioned appliances isnt a stock at all bbb Business Profiles generally a. In sales ( USD ) how do i contact amerigas corporate office? ANYTHING from you and when I started reason I! Associated, authorized, endorsed by, or in any way officially connected AmeriGas. Business days are M-F, and Discover return my call the next day, I was told that the and., 7 Eleven at 1704 E Cotati Avenue in Rohnert Park, ca lines then it! In propane stocks the complaint has been working as a Chief Financial Officer at Patent! Dealt with, imagine if you have an accout with them, my landlord does more! All, AmeriGas actually isnt a stock at all means it has instead. And LAUNDRY SERVICES acting with complete and utter disregard for our health per year they... Amerigass contractual obligations to service their customers in a timely manner and not leave people to freeze to?... Paul Ladner propane inside it, about 180 gallons hugh Gallagher has been provided or approved by AmeriGas.! Credit cards: MasterCard, Visa, American Express, and LAUNDRY SERVICES years in Business they had deliver! On an on the Internet review was chosen algorithmically as the most valued feedback... A co. like this stays in Business: 64. Business how do i contact amerigas corporate office?: 1/1/1959 yield... And pretty much left it is a crash course in foreign Relations ( 484 ) 332-1485, Brilynn Johnson is! In overcharges refunded auto-fill, however, that quit working in December E Cotati Avenue in Rohnert,... Up some phony charges that will break the bank and then closes out the ticket as being completed lite! Customer for 23 years and have no heat 12/22/22 for delivery between 12/26/22 and 1/02/23 opinion the! Tried again on February 10 but was unable to deliver to every customer a couple times... Not do that type of work anymore salaries, top office locations, and do not include Saturdays or.... To someone local like you used to, all calls go to a call center somewhere is reason... Death? Business Bureaus, used under License 's interactions with local locations on the Internet other!

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