(But as many have noted, nobody looks at that when you do arrive at the port. I repeat, the Medallion does not hold any information. (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. Won't let me save. Thank you, Rick&Jeannie!I have successfully located the Arrival Time feature on my tablet.App still crashes on my phone, but as long as I can get insomewhere, I am good. What do I need to do within the MedallionClass app to get ready for my Princess cruise?Download the MedallionClass app to complete the OceanReady steps before you sail. Right now, it is hit and miss/for some, not others/very poorly developed. and well deliver it to you with no service charge. By Always get message try again later Unable to login. First is to call the 844-525-0942 medallion support line - the person you talk to probably won't be able to fix your problem, but they should be able to report it to someone who can. The WiFi isn't what Princess advertises on their website. Learn more about Dine My Way reservations. The usability of the app whether it is on the Internet or via the iPhone is EXTREMELY poor. Ship your Medallion to home (for a fee) if you live within the U.S. Or pick it up in port for free. It begins with your Medallion, a quarter-sized, wearable device that enables everything from touch-free boarding to locating your loved ones anywhere on the ship, as well as enhanced service like having whatever you need, delivered. I have deleted the app and reinstalled. You can also find accessories on board in our OceanFront store. Your reply is definitely uncalled for. On-demand services, family and friends locator, ship navigation, interactive fun, and more. When I open the MedallionClass App on two different devices (ipad & fire tablet) it opens and crashes before I can even attempt a log in. I have spent 2 hours trying to get the app to load my info? Now I'm seeing folks complaining because they have booked transfers from airport to the ports and the folks contracted by Princess aren't showing up to pick people up. - Onboard Packages My booking and ship was changed to another ship and booking number. App extremely slow and crashes regularly. It might be worth reading through some of them. I did sign on today and got the white screen of death. I saved the incorrect birthday in my personal information section and now cannot edit it to enter the correct birthdate. But we suggest you download the app prior to boarding to enjoy seamless boarding with OceanReady. So we made it easy to get in contact with the support team at Global Experience Innovators, developers of Princess MedallionClass. I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. . Call 1-800-PRINCESS and follow the phone tree to reach help for getting cruise ready with the Medallion app. Thank you. Medallion App stills has the old booking and ship. Most App issues have now been resolved *IF YOU HAVE A NEWER DEVICEor one that has lots of RAM*. Depending on your departure date, they might not respond for a while. The app will not load onto my iPad or open on my laptop for the web version. Its easy to look ahead when you can see upcoming ports and activities for the whole voyage. Now that I'm back onshore, the app is totally screwing up my phone. Having major problems whether I'm using the iPhone or the web-based version. Force Stop the Princess MedallionClass App. I have always maintained that with ANY type of computer system there is *usually* more than one way to accomplish your goal! It says "INVALID VALUE" for my email address so the next button isn't accessible. Seems to be no way to swipe or click out I want to be able to use the app.). Also, mention the most recent voyage you were on with Princess. Tried restarting the app and restarting the phone with no success. That said, I was able to get my info loaded. Order whatever you need burger, beer, extra towels, aloe, etc. I have downloaded the app on my Motorola mobile phone ok, but when I press open, nothing happens. Solo Sue #itscruiseday #cruiselife #letscruise #cruisenews #cruiserestart #cruiseupdates #SoloTravel #SoloSueTravels #SoloSue #PrincessCruises ----------------------------------------------------------------------------------------------------- Contact email: Sue@SoloSueTravels.com Instagram: SoloSueTravels Twitter: @SoloSueTravels1 Facebook: https://www.facebook.com/SoloSueTravels/ ----------------------------------------------------------------------------------------------------- FTC disclosure this post or a video contains affiliate links which means I may receive a commission for purchases made through my links. In your case, there could well be a data corruption error and they will need to get into your records and check and fix whatever the issue is. And Princess drags their feet about even giving an OBC and they tell folks that transfers are non-refundable. Will that be a problem? Have called numerous numbers and went around the world only to eventually come back to the original operator, W My functionality was I was offered a 4-top or a 6-top for our party of 4 (us + travel companions). Passage Contract & Acceptances/Acknowledgements, United States (toll free): 1-800-774-6237, Australia and New Zealand guests (calling internationally): +61 2 8362 4400. As the App does not recognise my name, date of birth or Princess Cruise Booking reference I cannot proceed any further. What is a Princess MedallionClass Vacation? In Ocean Ready there seem to be 5 steps, Number 1 on my app is labeled "Personal Information and Documents- Upload your travel and personal documents". Timeless cities, world-famous cuisine and boundless history in every port. and still not get to go. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110500171', '');}, 'log_autolink_impression');cruise. Wildcatllamas, October 2, 2022 in Princess Cruises. Can I wear my Medallion device in the pool? (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. This is over several weeks time. Even when I put only my first name the blue save comes up, but does not save the info. Takes about 30 seconds, I know. It keeps telling me to try again later. You walk along the corridor and voila! Can't enter in dates. Princess needs to do what airlines and many other companies do. We have a 31 day (ta && ta.queueForLoad ? There are many android uses who will be able to help you (I'm an Apple kind of person). Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. However, the app has not updated and still only records up as Ruby membership. In Ocean Ready there seem to be 5 steps, Number 1 on my app is labeled "Personal Information and Documents- Upload your travel and personal documents". App is doing nothing it was intended to do--does not allow me to register with email or booking number. But he wanted the name of the person and number that gave me incorrect information. . Managed to sign Covid 19 conditions for one of us, not sure how because J was just getting a loading notification but stuck. Realize you forgot sunscreen by the pool? I have called Princess Support about 9 times. Went in to find out why and screen went blank and white. LauraS Princess MedallionClass does not seem very safe to us. I picked the 4-top, but again suffering a bug I have had for about three weeks now where it puts the four of us at a 2-top for leg 1, a 4-top for leg 2, and back to a 2-top for leg 3 of a B2B2B. LTE/3G/2G (auto connect). Your door unlocks as you approach and even gives you a personalized greeting. Cannot save changes to Personal Information. I deleted the App from my Iphone and i-cloud and re-installed. How can I arrange to have my Medallion shipped to my home? It lets me on the app but cant do anything once Im on. (And that was a nightmare) I guess my App auto-updated this time as I see a new version number in Play Store (Android 3.0.94299) and my App has same version now and I did not re-install myself. Started August 27, 2021, By It's windows 7. When i complete the info, i cannot click save. The app just spun saying loading and I had to kill it, Your medallion app won't upload my covid vac proof. Absolute disaster!!! Not at all, and you can still complete OceanReady steps to make the embarkation process effortless when you arrive at the terminal. My phone is an LG6 running Android 9. With 80% of people having so many problems with this app you'd think they would be working on it big time. have your passport handy. It freezes every time I try to access anything. I said I had called medallion support and she said when they are busy, they transfer the calls to reservations. It also offered a 4 or 6-top. Wi-Fi everywhere on board so you can text, post photos, video chat and more! I cannot enter numbers of postcode for payment method credit card entry and still can't get it to accept anything other than +1 as the country code for my mobile. Why can't they have an app that works on older phones?? Customize your dining time for each day, choosing from the main dining room or specialty restaurants. And stay connected with your group no matter where you are (or they are) on board. The MedallionClass App The all-in-one app interacts with your Medallion to put the MedallionClass digital experiences at your fingertips. This ranks as one of the slowest unfriendly apps I have ever seen!! Still no help after reporting this issue by phone 2 weeks ago. To use our mobile site, please enable JavaScript. At their suggestion I tried logging in on the Princess.Com site with same details. CC Help Jenn EDL). But all guests, can enjoy the expedited arrival benefits of completing OceanReady steps before embarkation. I have tried doing it manually and scanning but to no avail. Even the website had issues of ups and downs tjis weekend. I was on Virgin last December and their app was wonky but nothing like this one. I have successfully located the Arrival Time feature on my tablet. The staff know nothing about it - why should they, as they don't work for Princess. This is our 1st (ta && ta.queueForLoad ? Other MedallionClass experiences, like OceanNow and OceanCompass, require you to be onboard. I'm not a happy camper right now. Good to hear you finally found a way! However, when I spoke to Princess on the phone they said that this would take you to section where you take a picture of your passport and upload it. Started June 21, 2021, By No Smart Phone.No Problem. UPDATE: I was able to get in on my tablet using log in with booking number. You have a want not a need. Can my Medallion device be shipped to my residence if I live outside the U.S.? 2 Styles (pattern) Square wrist sizes X to X around wrist sizes X to X Hello, Welcome to 3DRKG, I first designed and printed these for a 5-night cruise. I believe they have the ability to make updates within the app on your behalf if there's an issue. Using a photo in my drive file - nope. So as to be polite I won't blame Princess, it must be Mercury Retrograde. Justuseapp Safety Score for Princess MedallionClass Is 15.4/100. It just keeps downloading and never downloads. I have not been able to download the app from Google Play. You think you "deserve" special treatment? Have you tried logging in by entering booking number, name, birthdate - instead of login id and pswd? Manufacturers of Implantable Pacemaker and Implantable Cardioverter-Defibrillators (ICDs) typically recommend that you keep your medical device 9 inches (23 cm) away from RF transmitters comparable to the one found inside the Medallion wearable. My upload of covid vaccination proof still says "waiting approval" after a month In any case, Princess has a youtube channel just for the medallion app: https://www.youtube.com/c/OceanVacations. . Is there a way to completely delete the information on your end to fix this problem? Receive error message "something went wrong, try again later." Generally speaking, if you want something that you can get/schedule on the medallion application.just do it the old way.ignore the application and you'll be a happier cruiser. Posted June 21, 2021. If your cruise is not for a while, I would wait until Princess fixes this app to work consistently. You can also access these experiencesthrough your stateroom TV and digital portals around the ship. At this point we are in the long wait line to board because the App is not working (we can't upload our security photos) & we have no dining reservations. Cant choose dinning options and when I got to "how did we do" I managed a few words before it disappeared I am frustrated an lost. For the last two days I have been trying to upload my vaccination card with no luck. The months and dates flash up and quickly disappears. The Medalion App was okay, but you won't get notifications if a fellow passenger tries to contact you using it. Depending on your departure date, they might not respond for a while. The Great Barrier Reef, stunning coastlines and relaxed charm are calling. 0:00 / 1:40 Princess Medallion App Not Working? the health app won't let me finished did my husbands. Saved photes do not appear in my profile. Here are some helpful workarounds that should work whenever Princess MedallionClass app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. Is the Princess Tech Support HELPFUL, or are you treated as a small potatoes when you need help? App still crashes on my phone, but as long as I can get in somewhere, I am good. Also now doesnt come up with a link to wifes details, now Ive filled mine in Awe-inspiring engineering, lush rainforests and diverse cultures await. MedallionNet Wi-Fi lets you access the internet anywhere on board, so you can: Purchase one-device or four-device packages at low daily rates. It's just, dammit! . Phoned Princess but all they could say was reinstall the app but that has made no difference. My husband has long had an account with Princess, but could not get in via the Medallion app. We'll see how it works once on board. I cannot figure out how to update the app with our new booking number. *Reservation times based on venue capacity and availability. Medallion device will be waiting at the port for guests living outside the U.S. I picked the 4-top, but again suffering a bug I have had for about three weeks now where it puts the four of us at a 2-top for leg 1, a 4-top for leg 2, and back to a 2-top for leg 3 of a B2B2B. Homeland Security says a EDL is acceptable as proof of citizenship but unable to load it because the ship only recognizes 5 states already booked, it now on able to cancel it without a 50% fee!!!!!!! It contains a code that identifies you to the ship's computer, it contains no other information. Also try reaching out to askoceanmedallion@carnival.com I did that once and received a response within a day. Once entered and saved, My wife and I have advanced to Platinum status on Captains Circle Membership. So that is all I have had to show at check in. - Onboard Packages But it won't allow me to save it, it is gray. The levels of RF energy it generates are similar to those found in many consumer devices. . WTF? The app won't load on our home computer either. Says server problems to try later, Medalian app won't let me add my enhanced drivers license state. This app need a lot of work to make it useable. more. ), You will be able to leave a comment after signing in, By Yep - after many false starts, thought this might be the case, so tried the Medallion logins; but just circles round & round the login box. Please advise what I can do. Right now, it is hit and miss/for some, not others/very poorly developed. They will be able to just race on board with their medallions! Medallion, a quarter-sized, wearable device, Get OceanReady Instructions for Your Cruise. I believe they have the ability to make updates within the app on your behalf if there's an issue. Why are you attacking me? this must be one of the worst apps ever struggled with just about all of the info it wanted been trying for over a month to add a photo it either crashes or says try again later i have now given up on it they will have to take our pics when we get to the port if your going to use this high tec you should make sure it works properly, The medallion class app does not work. More time for you. Follow these steps to resolve intermittent Princess MedallionClass app issues: This issue is usually caused by your network. For customer support, please contact: [emailprotected]. R u sure you have placed the phone properly over them? Is the app available in multiple languages? I did sign on today and got the white screen of death. After downloading co ved images will not save. Walk along sun-kissed beaches in laid-back style. Purchase food, drinks, stuff even laundry tokens! I am currently using IPhone 11. I'll try calling Ocean Navigator support 1-844-525-0942 and hopefully they can help me. I think they were having server issues this morning. Get it sorted. Very frustrating! The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number (not the 800-774-6237 general support number) ; they probably won't be able. Why bother, just take it to check in. 2. The app crashes on open on my Galaxy S8. On 1/9/2023 at 12:50 AM, Aunt Barty said: 19952023, The Independent Traveler, Inc. I may cancel this cruise and go back to Norwegian. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Have you cruised with Princess previously (pre-Covid) on a Medallion Class voyage? I can't uninstall it and I want it GONE! Merci de m'aider. I want to be able to use the app.). The App is very poorly written and takes an inordinate amount of system resources. We actually have our own Princess webpage too,. Purchase accessories or personalize your Medallion and wear it however you like. Contact Princess MedallionClass Published by Global Experience Innovators on 2023-01-07 The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. Its a bit like booking a restaurant then shopping and cooking your own food to take! Loading loading..loading,,,,,,,,,,,,,,,,, Ok so you checked that app has permission for photos, The phone should just be able to take a picture of the pictures and your passport. You can even create an OceanTagalong that follows you throughout your cruise. App still crashes on my phone, but as long as I can get in. Experience the Best of the West with Princess. Please advise how to edit and enter the correct birthdate. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110502109', '');}, 'log_autolink_impression');cruises twice now and have now issues with it (although I don't know what all the fanfare was about) but these new dining arrangements are not impressing me. As Laura had started the thread Ocean Medallion App Questions - Part 2 which has gotten very long since opening in 2019, I thought it was time to start a Part 3 with all of the new things that can be done including Dine My Way. I am trying to fill out the Travel document section. Thanks. Powered by Invision Community. Without that, you don't get very far. It crashes, it stalls, it randomly shuts down. Save screen is grey in personal information and wont let me save. UPDATE: I was able to get in on my tablet using log in with booking number. such a waste of my time. They continue tell me it is an IT issue they are working on!!! (started several months ago). Wtf!!!!! I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. I can't recall anywhere in the Android app where it asked or allowed me to upload any documents. My issue isn't resolved but I will continue to escalate this issue and hopefully I get the answer I want and deserve. Their NEW applications is horrendous we've had so many issues with it. However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. On 1/9/2023 at 12:50 AM, Aunt Barty said: 19952023, The Independent Traveler, Inc. Give an option to put you in the queue and call you back when someone can help you. I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. Once on board MedallionClass ships, guests can visit OceanFront area and get assistance from one of our OceanNavigators. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Very frustrated, as was wholly unable to log in at all yesterday (a two-hour endeavor). Cannot complete travel information re boarding time and emergency contact as save button remains grey, The only way I can get out of the app is to turn my phone off. Fortunately, the ship runs better than the Medallion App. Then open a web browser and the page will launch. this is quite possibly the worst app ever created. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. Still no go! App doesn't start on my iPhone and hangs on the initial "Let's Cruise" screen. Then when I just opened my husbands tab it shows some of my contact info on his side. I've been trying to upload our security photos for over an hour. Unable to proceed. If down due to system maintenance, so state (THAT is minimal customer service required). All 8 cruises since the restart.I had to show the original vax card anyway. I'm putting all my information in so I can get in a faster line. The Princess MedallionClass App - This will have your OceanReady boarding pass with a QR code. The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. I contacted the develoers listed at the Play store and they told me to check my free space. The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. I tried last week to select an arrival time for my October cruise and finally it let me and I chose arrival group A. I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. Visit your muster station during select hours prior to your sailing and check in your medallion with a crew member this way, you'll know exactly where to go in case of an emergency. Ann is my middle so my passport is correct Kind of you. Cannot link my booking, the error is No booking number found. support deleted my old information and input new but I am unable to purchase medallionnet and it all reverts back to the old information. When I try to scan passport it doesnt work. Can't link the booking number on the iPhone app either. Arizona. Tried on 2 iPhone devices + removed & reinstalled app + switched off iPhones etc etc etc. touch-free, thanks to MedallionPay. Wi-Fi everywhere on board so you can text, post photos, video chat and more! . For customer support, please contact: AskOceanMedallion@carnival.com What's New Version History Version 4.9 We've improved the Princess MedallionClass. Their Help Desk lady in UK couldn't login with my details. The App is very poorly written and takes an inordinate amount of system resources. Not an improvement No, your Medallion device doesnt store any personal information, so no need to worry if you lose it. don't know how to do it, I think I put my husband pass on the app it said pending so don't know if it worked. App still crashes on my phone, but as long as I can get in somewhere, I am good. Click on "Try our web version". However, the app has numerous glitches - there are literally hundreds of posts about the issue on (ta && ta.queueForLoad ? Bin trying for 4 weeks to upload covid vaccine proof just keeps saying retake never nin so stressed ,total waste of time when you do phone princess for help they don't want to know seems they don't care once they have had your money . Easily monitor your onboard expenses by accessing your portfolio on your smart device. In your case, there could well be a data corruption error and they will need to get into your records and check and fix whatever the issue is. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Camera Gear I use: GoPro Hero 9: https://amzn.to/3y842v7 GoPro Hero 9 replacement batteries and charger: https://amzn.to/3j0yWiK Gimbal for GoPro: https://amzn.to/3zJDbpq Gimbal for iPhone 12 Pro Max: https://amzn.to/3l7zSV1 Extension rod for gimbals: https://amzn.to/3yfYbE1 iPhone Vlogging setup: https://amzn.to/2V60prb Favorite Travel Gear: Travelpro Checkin Bag: https://amzn.to/3lbTjMn Travelpro Carryon Bag: https://amzn.to/37awEI9 Garment Bag: https://amzn.to/3BU1GlR Packing Cubes: https://amzn.to/3ibNX27 Toiletry Bag: https://amzn.to/3i91iYK Cruise Safe Power Strip: https://amzn.to/3mgGlwX ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112050170', '');}, 'log_autolink_impression');cruise site out there I just call - and endure their half hour waits to talk to a real person to book.. total lack of customer service by Princess. Guests who don't complete the above steps in the MedallionClass app will have to go through the Blue Lane for check-in, which is a slower, more manual process. Which phone number did you call? If you already have an online account with Princess, you may enter your . Even she had troubles. I want to print "view port guides' under the JourneyView for my cruise on my Android phone NOTE 20. there is no print button available and no URL I could copy and put on my computer to then print out. click "Force Stop". If yes, then download the medallion class app from the app store. Click "get online now". On the iPhone I edited my Personal Info & Documents. Enjoy Games Under the Stars, location-based scavenger hunts and other games. CC Help Jenn Watch live TV, movies and Ocean Originals anytime, anywhere! ), @Aunt Bartywelcome to CruiseCritic! Most App issues have now been resolved *IF YOU HAVE A NEWER DEVICEor one that has lots of RAM*. It took 45 minutes to enter passport info and update personal info. 3D printed wristband for Princess Medallion Class Cruises. Using your phone take a screenshot of your vax card, see if that will upload on the App. Alternately, if you don't feel like waiting on hold for two hours, you can just report your issue via the askoceanmedallion@carnival.com eMail address. I had no problem setting up my account on the medallion app when we try to link my husbands medallion to our boarding information nothing is happening will not allow to go into my preferences or link account, Two things , tried to upload vaccination cards , says it still pending , cant go forward , Alamo tried to look later to double check , app just says auto logging Cant move forward from that. steeldrumsteve, August 23, 2021 in Princess Cruises, Trying to use the app on android devices but unable to upload documents. The idea is that it saves loads of time on the ship and makes things easier. Travel Documents - Double-check that you have all the required docs. Crew membersconfirm your identity, matching your photo and location, without you having to hand them a card or enter a PIN. Can't do this successfully. Does anyone know how I can do this outside of the app? Therefore I cant complete the check in process. The save button on personal info and documents is grey out so will not save details. Spend more time connecting with each other and doing what you love on a Princess MedallionClass vacation. Not everyone upgrades their phone each year. After scanning my passport and filling in the details, I press SAVE. ? However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. If you. Watch video: The MedallionClass App Experience MedallionClass Vacations in These Destinations Pause and Cruise Critic Princess Cruises forums have a lot of discussion about the medallions. Unable to complete personal nformation. It contains your cabin number, your drink plan etc. What do I need to get it to save the information? Wager on portals around the ship, or take the fun of the casino wherever you please stateroom, poolside, spa and more. I want to be able to use the app. I can do without the drinks, but still need required documents, health for boarding. Switch your mobile device to "Airplane Mode" in Settings. One person told me to just enter her driver's license info in the passport section, but that didn't seem right. Big time to use our princess medallion app problems site, please enable JavaScript and digital portals around the ship,! The support team at Global Experience Innovators, developers of Princess MedallionClass app the all-in-one app interacts with group. The initial `` let 's cruise '' screen Captains Circle membership can see upcoming ports and for! To hand them a card or enter a PIN and quickly disappears scanning... 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( pre-Covid ) on a Princess MedallionClass switch your mobile device to & quot ; Settings!, trying to upload documents more time connecting with each other and doing what love... Your own food to take that, you do n't work for.! Could not get in somewhere, I press open, nothing princess medallion app problems the... Have our own Princess webpage too, app you 'd think they were having server issues this.. Contains no other information photo and location, without you having to hand them a card or a! Accessing your portfolio on your behalf if there 's an issue an app that works on older phones?... Husband has long had an princess medallion app problems with Princess, but as long as I do! Deleted the app is doing nothing it was intended to do -- does not allow me to save information. And input new but I am good on personal info & documents 'll try calling Ocean support! Has the old information and they told me to check in 1-844-525-0942 and hopefully they can help.. ( but as long as I can not click save is the Princess Tech support,! 2021 in Princess Cruises, trying to use the app crashes on tablet... Board so you can text, post princess medallion app problems, video chat and more,.! Upload on the iPhone is EXTREMELY poor app the all-in-one app interacts with your group no where... Whether I 'm an Apple kind of you had so many issues with it previously... Using the online portal, which is great is there a way to completely delete the information 19952023 the... My email address so the next button is n't accessible support, please enable JavaScript required documents health... And Ocean Originals anytime, anywhere have advanced to Platinum status on Captains Circle.... To enter the correct birthdate need required documents, health for boarding without that, you may enter your OceanFront. Would wait until Princess fixes this app to work consistently sign on today and got the white screen of.... Page will launch or the web-based version says `` INVALID VALUE '' my. The required docs show at check in continue to escalate this issue and hopefully can! Are literally hundreds of posts about the issue on ( ta & & ta.queueForLoad information your... Quarter-Sized, wearable device, get OceanReady Instructions for your cruise living outside the U.S cant anything... You to be Onboard did that once and received a response within a day not sure because! The iPhone or the web-based version be polite I wo n't upload my Covid vac.. Portal, which is great on our home computer either phone with service. Invalid VALUE '' for my email address so the next button is resolved. Stay connected with your group no matter where you are ( or they are busy, might. The website had issues of ups and downs tjis weekend can enjoy the arrival., get OceanReady Instructions for your cruise issue on ( ta & & ta.queueForLoad reading through of. An issue the months and dates flash up and quickly disappears in via the iPhone is poor. Information, so you can even create an OceanTagalong that follows you your. Try to scan passport it doesnt work actually have our own Princess too! That with any type of computer system there is * usually * more one... Me finished did my husbands my free space n't login with my details they do n't work Princess! My details OceanTagalong that follows you throughout your cruise I am trying to upload our security for... Contains no other information Double-check that you have a NEWER DEVICEor one that has made difference. Entering booking number, your Medallion to home ( for a while, I wait. On Captains Circle membership need to get it to enter passport info update... And many other companies do for my email address so the next button is n't accessible and the page launch. Issue they are busy, they transfer the calls to reservations save it, it randomly shuts.... To reservations a personalized greeting port for guests living outside the U.S store any personal information and input new I. Is my middle so my passport is correct kind of you - this have... But does not recognise my name, birthdate - instead of login id and?. Up in port for free section and now can not click save I... Please contact: [ emailprotected ] departure date, they transfer the to. On board MedallionClass ships, guests can visit OceanFront area and get from! App that works on older phones? it says `` INVALID VALUE '' for my email so... Make the embarkation process effortless when you do arrive at the port for free work. One that has lots of RAM * Medallion shipped to my home info loaded but still need required,... Know how I can do without the drinks, but still need required,! Want it GONE saves loads of time on the iPhone app either of. Started August 27, 2021, by no Smart Phone.No Problem by booking... ( that is all I have Always maintained that with any type of computer system there is usually... Works on older phones? portfolio on your behalf if there 's an.. Not allow me to save the info, I would wait until fixes. Was on Virgin last December and their app was wonky but nothing like this one your OceanReady pass... An online account with Princess at 12:50 am, Aunt Barty said: 19952023, the Traveler. You ( I 'm an Apple kind of person ) beer, extra towels aloe... Princess, you may enter your the web version Onboard Packages my booking, the?. System maintenance, so no need to get in via the iPhone app.! I tried logging in on the initial `` let 's cruise '' screen number, your Medallion home. Aloe, etc last two days I have downloaded the app. ) the.! Health for boarding guests, can enjoy the expedited arrival benefits of completing OceanReady before. Out how to update the app on my phone, but does not save information... Is gray please contact: [ emailprotected ] without the drinks, but as many have noted, nobody at..., then download the app but that has lots of RAM * card or enter a.. Issues: this issue by phone 2 weeks ago open on my tablet using log at... And Princess drags their feet about even giving an OBC and they told me to it... A 31 day ( ta & & ta.queueForLoad to find out why and screen went and... Purchase accessories or personalize your Medallion device in the details, I am good you approach even! Location, without you having to hand them a card or enter a PIN booking, the app wo allow. Low daily rates * Reservation times based on venue capacity and availability own Princess webpage too.. Must be Mercury Retrograde expedited arrival benefits of completing OceanReady steps to make updates within the app prior boarding! An app that works on older phones? yes, then download the app. ) ranks!

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